I was told by five star technicians that I needed a new furnace, when in fact, I did not! I had another company come out for a second opinion and they could not find anything wrong with the furnace. I will never call your company again! Your technicians are dishonest and are only out to make money and my mother (the customer) is 89 yrs old…taking advantage the elderly! Shame on you!!! Never again!

RAZZ

on Birdeye

3 years ago

THETY ARE IN THE PRIOCESS OF INSALINMG A NEW ELECTRIC FURNACE AND SO FAR, THEY HAVE SCREWWED IT UP AT EVERY OPERTUNATY THE BID WAS A LITTLE HIGH I WENT WITH THEM BECAUSE THEY COULD START RIGHT A WAY, OR SO THEY SAID. I WAS TOLD FOUR HOURS TO ISTAL AND BOUT THE ELECTRIC SYSTERM OFF OF THEM WITH VERRY LITLE RESEARCH ON MY PART..i WENT WITH WHAT THEY SAID. IT WAS TO BE INSTALLED 2-2-2022 I AM WRITING THIS AT 1PM ON 2-7-2022 I AM AT THE HOPUSE THAT WAS SUPPOSED TO BE SOLD LAST WEEK TO FIX THE PIPES THAT FROZE AFTER FIVE STAR SAI... read more

Larry J Payne J.

on Birdeye

4 years ago

If this company tells you that you need a new system (furnace or AC ), GET A SECOND OPINION! We can not emphasize this enough GET A SECOND OPINION. We own 15 rental properties in Grove City. After the lose of our HVAC tech we were in search of a new HVAC company. We have used Five Star twice and both times the repairs were quoted in excess of $3000.00 and the tech suggested that we just replace the (13 & 7 year old) furnaces. After a second opinion it was discovered that neither unit needed the amount repairs the tech claime... read more