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Floorzz
- Flooring
- Miramar Beach, FL
About this business
Location details
11714 Emerald Coast Pkwy #2, Suite2, Miramar Beach, FL, 32550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incredible customer service! Crissie and Jamie were so wonderful to work with! Our local flooring store wanted to charge us double the amount per sq ft for the LVP we were interested in. We reached out to the Floorzz team and received a response within a few hours with a quote we were happy with. We were nervous about ordering flooring online, since we weren't local to the area, but the Floorzz team was incredibly helpful and communicative about our order and throughout the process. Highly recommend!
Business response:
Thank you so much, Natalie! We enjoyed working with you as well and are glad you recommend us. We appreciate you choosing us!!
Floorzz customer service was Superb! Thank you Tela for your quick responses. Order tile backsplash for my kitchen. Received tile 3 days after shipped. Promised within 14 days. So thrilled we got in 3 days. Below is a picture but it is not grouted yet. It was packed very well. I was nervous we would receive them with cracks.
I was undecided on which tile to buy and left my selection in my "cart" as I did more research at other sites. The next day I was contacted by the owner asking if I needed help with it and she was able to beat the price of her competitors. The tile arrived quickly (in 2 days!) and the delivery driver was such nice guy -putting the pallet into my garage & out of the way. The tile itself is beautiful! We used it on the bedroom fireplace backsplash and will use it on our next project which is the master bathroom floor & backspl... read more
Business response:
Thanks so much Chryse! We are so glad everything worked out. Thanks for sharing pictures, your fireplace is beautiful!
I was undecided on which tile to buy and left my selection in my "cart" as I did more research at other sites. The next day I was contacted by the owner askin...
They were great! Got my order our so quickly. The person I spoke to was so nice and helpful. The price was lower then my local wood store.
I wanted to thank the Floorzz company for an outstanding experience with my hardwood flooring purchase. Crissie the owner went above and beyond on price and ser...
I wanted to thank the Floorzz company for an outstanding experience with my hardwood flooring purchase. Crissie the owner went above and beyond on price and service in order to make my project a reality and win my business. I was seriously considering not doing the project until I came upon their website. I was also nervous about making a large purchase online. Again Crissie assured that communications were continuous throughout the process, and also helped resolve a shipping glitch that would have put the project behind sch... read more
Business response:
Thank you so much John! It was a pleasure working with you. I hope you love you new wood flooring!
Ordering from this team was easy and everyone was kind and responsive so I understand their good reviews. Our troubles started after we paid for the flooring. I went with Floorz specifically because they could get my specialty flooring in on time despite them not being the most economical. We were in the middle of renovations and I was heavily pregnant and on a tight timeline. My floors were delayed by months and they didn’t have to be had Jamie followed up on my order and it would have been longer if not for my following up... read more
I would not do business with Floorzz. The experience was far less than what I expected and the response from ownership was really suprising. There are lots of options. Choose another one for your flooring needs.
Business response:
We have reached out to resolve any issues with this customer who wanted a refund for a product that he received and threatened to leave a bad review if we did not provide one. Unfortunately, since his order was received within the time frame promised and in tact, we could not issue a refund. He opted to leave a bad review on platforms to slander our name.
Frequently asked questions about Floorzz
How is Floorzz rated?
Floorzz has a 4.8 star rating with 163 reviews.
When is Floorzz open?
Floorzz is closed now. It will open at 9:00 a.m.