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Fluent Home
- Security Systems
- Edmonton, AB
About this business
About Fluent Home Build your customized smart security system today! You get the freedom to choose the perfect system. Start with our most basic package and add as many bells and whistles as you want including cameras, door locks, video doorbells, and more.
Location details
10665 Jasper Ave, 14th Floor, Edmonton, AB, T5J 3S9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 p.m. to 8:00 p.m. | |
| Sun | Closed |
Had an alarm go off on Easter weekend when we tried to change a battery. The first representative we talked with was very polite & understanding & offered to bypass the alarm until we bought a new battery. We had to call in to get assistance on it as the alarm was still on even after battery replaced. The second representative was also very helpful & helped us resolve the issue. We have had several calls over the years & the representatives have always been patient & understanding with us as we discuss what happened or what ... read more
Business response:
We're happy to hear you had a great experience with us! Thank you for taking the time to write this review and for choosing Fluent!
Fantastic phone service, always able to rectify a situation promptly.
Business response:
Thank you for taking the time to write this review. We're happy to hear you had a great experience with us over the phone!
I recently changed the wifi router and lost connectivity on camera door bell signal. I called technical support line and the person who assisted me was the most patient and helpful person. Very professional, great communication and most importantly solved my problem. Often I get stressed about calling technical support over the phone but Fluent service is great. Thank you so much!
Business response:
We're happy to hear you had a great experience with our technical support team over the phone! We appreciate you sharing your experience!
Very helpful in getting the camera probalem solved which had to be reset on their end
The alarm system came with the house. It desperate** needed servicing and a full reset. **** spent a couple hours verifying everything. Later ** patient** walked me through setting up the phone app and verifying that all the functions from furnace to door locks and arming all worked. Excellent service from both tech support and the service technician ??
I had two get two door sensors working again. One was no good, fluent sent me a new one right away and helped me get both the new and old one back online via telephone. *** was the tech that helped me out, very professional and efficient!
Technician was helpful, patient and courteous while I bumbled through his instructions.
Business response:
We're happy to hear you had a great experience with **************! Feel free to contact us if you have any questions or concerns.
********** was great fast and resolved our problem right away. Quick and easy thank you ****..
Business response:
Thank you for taking the time to write this review. We're happy to hear you had a great experience with ****! Feel free to contact us if you have any questions or concerns.
*** did an excellent job helping us today. He is placing an order for us and we will have them help install the new equipment. Thank you ***!
Business response:
Thank you for taking the time to write this review. We're happy to hear you had a great experience with ***!
Frequently asked questions about Fluent Home
How is Fluent Home rated?
Fluent Home has a 4.9 star rating with 3,458 reviews.
When is Fluent Home open?
Fluent Home is closed now. It will open tomorrow at 6:00 a.m.