Fluent Home's cover image
Claimed

This profile has been claimed by the business owner or representative.

Fluent Home

4.9

About this business

About Fluent Home Build your customized smart security system today! You get the freedom to choose the perfect system. Start with our most basic package and add as many bells and whistles as you want including cameras, door locks, video doorbells, and more. 

Location details

10665 Jasper Ave, 14th Floor, Edmonton, AB, T5J 3S9, Canada

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 p.m. to 8:00 p.m.
SunClosed
4.93,458 reviews
Select a rating
Lee G's profile image
Lee G 
a year ago

Very prompt with answering calls and the technical support service was very helpful and knowledgeable. Pleasant to speak to. 

Business response:

We appreciate you taking the time to write this review! We're glad to hear you had a great experience with us! 

Shane F's profile image
Shane F 
a year ago

The business provided many free services and maintained consistent pricing.Sales representative '*****' provided above and beyond service, providing all information about devices and their behaviors. He went as far as allowing replacement of an old sensor if it could not be repaired.Technician ****** went above and beyond by arriving at the earliest possible time for convenience. Installed all devices and repaired any faults in the system. He was patient and provided clear instructions on both the panel, app, and devices. 

sabino m's profile image
sabino m 
a year ago

The customer service agent was superb. He was able to solve all issues.***** 

Business response:

Thank you for writing this review! We're happy to hear you had a great experience with Fluent! 

Fay B's profile image
Fay B 
a year ago

Our representative was wonderful. She had lots of patience in helping to resolve our issue. 

Business response:

Thank you for taking the time to write this review. We're happy to hear you had a great experience with us! 

Lanette W's profile image
Lanette W 
a year ago

After my home renovations I needed to reset all the sensors. Called tech support. Very short wait time for a service rep. ***** assisted me with resetting my sensors and tested each to make sure all were working. Very knowledgeable 

Business response:

Thank you for taking the time to write this review. We're happy to hear you had a great experience with our technical support team! 

Rudolf S's profile image
Rudolf S 
a year ago

Good response time via e-mail and phone for technical issues. Only required to phone them three times in 5 years. Twice to reboot the alarm panel and once to ask how to replace the battery and reset the basement flood alarm. Otherwise things work well. 

Business response:

Thank you for taking the time to write this review. We're happy to hear you had a great experience with us! Feel free to contact us if you have any questions or concerns. 

Shawn B's profile image
Shawn B 
a year ago

***** was very helpful and knowledgeable about the security systems. He explained everything in detail and stayed until everything was fully operational. He is and will be a good employee to the company. 

Jeff A's profile image
Jeff A 
a year ago

Great service and technical support to quickly check and fix concerns I had! ***** was a ROCKSTAR!!!Thanks so much!**** 

Rob P's profile image
Rob P 
a year ago

Technician ***** should be Highly commended for the fine work he does for Fluent. His courteous service is sincerely appreciated by customers like me. 

Business response:

We're happy to hear you had a great experience with **************! 

Frequently asked questions about Fluent Home

How is Fluent Home rated?

Fluent Home has a 4.9 star rating with 3,458 reviews. 

When is Fluent Home open?

Fluent Home is closed now. It will open at 6:00 a.m.