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Ford of Hibbing
- Car Dealers
- Hibbing, MN
About this business
Location details
2627 E Beltline, Hibbing, MN, 55746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Terrible service. Looked at the gold 2008 f-150. The tires are shot, the check engine light was on, the tailgate wouldn’t open, and the speakers are blown. When I asked if they would fix any of the issues and responded that they would raise the price if they put any work into the truck. They also tried telling me that the tires are good, when the whole inside tread block was gone. I will never give them any of my business and I will also make sure that anyone I know knows how shady they are.
Business response:
Can you send us your phone number
Disgusted! Bought a used vehicle there recently. Nothing but problems. Wash and wax a piece of junk...and you have a washed and waxed piece of junk. One bad tire with a slow leak...brake booster went out(should include master cylinder replacement, but didn't). engine compartment was absolutely filthy! They smiled and were sweet as pie...and told us everything we wanted to hear, just to sell a piece of junk. Never coming back.
Business response:
We understand things happen , but want to help out. We want to take care of our customers when things don’t go right so they come back again in the future.
They damaged my vehicle while it was in their shop and didn’t have the integrity to tell me. Now they treat me like I’m stealing from them because I said something about it! Took a flat in to get repaired n they told me I’d have to wait almost a week!! I don’t know how the sales dept is, but service leaves a lot to be desired... don’t like this review Hibbing Ford? You know how to contact me.
Business response:
North Star Ford scratched your interior ?
Buying our car was easy enough. However, their service, so far, in regards to repairs leaves quite a lot to be desired. We brought our car in a couple weeks ago and were told it was a head gasket and covered under the warranty. However, a week later when we received the call that our car was done, we ended up paying $160 for them to change ONE spark plug. That was the only repair that had done! Which, of course, wasn't covered by warranty. They also did not call to get any authorization to change said spark plug, which sh... read more
Business response:
Thank you for your feedback . We apologize for your experience. We will take care of the spark plug. We would also like to give you a car to drive while we look at yours . It passed the Ford tests, but obviously we need to see what’s happening. Sorry about that.
Buying our truck was great! Even though the salesman complained about his previous job at a nearby Ford dealership which was a bit uncomfortable. However about a a week and a half later after I had totally recommended going to Ford of Hibbing to relatives of mine that had went there with the intention of purchasing a similar truck but had gotten the cold shoulder. Waited in the lobby and weren't even acknowledged by anyone in the building for almost 45 minutes. Then when I called and complained I was told that a delivery of ... read more
Business response:
We agree with you 100%. We are taking corrective action. We are not happy that customers felt that way . Service can’t see the sales people , so they didn’t know to greet the customers on the showroom . Yes it was a breakdown in communication . We try to stay light staffed to keep our prices down.
Not happy with the service department didn't fix my truck an left it a mass
Business response:
We apologize for your experience and thank you for your feedback. I would like to offfer to pay for your four tires. Hopefully that takes care of the vibration . I talked with our service department. They originally thought you might have a wheel bearing issue. Thus they took apart the rear axle. This is the only way you can check the bearings, otherwise you can't see them. The bearings looked good, so they put back together. Ford Motor Co, does not use a gasket (not even from the factory) So we placed silicon on th... read more
Frequently asked questions about Ford of Hibbing
How is Ford of Hibbing rated?
Ford of Hibbing has a 4.7 star rating with 932 reviews.
When is Ford of Hibbing open?
Ford of Hibbing is open now. It will close at 6:00 p.m.