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Fortunoff Backyard Store Corporate Office
- Retail
- Houston, TX
About this business
The iconic Fortunoff® brand returned to the New York/New Jersey market with the opening of seven Fortunoff® Backyard Store locations in February 2010. We are the largest patio and outdoor furniture retailer in America, with 29 showrooms in New York, New Jersey, Connecticut, Delaware, and Pennsylvania.
Location details
5405 W. Sam Houston Parkway N., Houston, TX, 77041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Nothing. Great product line and good prices.
Over priced and terrible customer service. They do not stand behind their products!! I went in looking for some help.... their only solution was to buy more products to replace the current. Ok... if it’s crap the first time, as well as the service, why would I do it again?!
They cannot organize a delivery of a small patio set. Be prepared to wait without them showing up or calling. And, when you call for an update, they send you to VM which is full and cannot take messages. And, they will not provide a typical insurance cert. And, they cannot deliver in a 6 hour window which is somehow your fault for not being more flexible.
Fortunoff used to be a great reputable company. I have been fighting for a year now. No one returns calls, no one follows through. I purchased a set, that salesman recommended, and the chairs leak and are covered in mold. They said it is not covered under the extended warranty and that I should drain my chairs!! What? Drain the chairs? I probably would have had better quality and customer care if I went to Walmart! 😩. Shame on Paramus and Chairking who took over and never told me to drain my chairs of water. UPDATE: Finally... read more
Awful ! A year and an half trying to get a new umbrella from them. It was a $1200 umbrella that doesn’t work and they still won’t return phone calls even their main customer service director won’t respond . Next stop for me is the better business bureau.
Purchased a 7 piece outdoor dining set, a loveseat, 2 chairs and 2 ottomans in 2/18 for $4800. The manager Billy Lovins highly endorsed the Guardian Protection Policy for an additional $440. In 3/19 I tried to make a claim for stained cushions that were covered by the Guardian Plan. They make you jump through hoops with their paperwork process. ( 3 pages of paperwork for every cushion) After 4 months of back and forth with Guardian that included a home inspection they denied the claim for cleaning the cushions. Upon writing... read more
Frequently asked questions about Fortunoff Backyard Store Corporate Office
How is Fortunoff Backyard Store Corporate Office rated?
Fortunoff Backyard Store Corporate Office has a 4.6 star rating with 125 reviews.
When is Fortunoff Backyard Store Corporate Office open?
Fortunoff Backyard Store Corporate Office is closed now. It will open at 10:00 a.m.