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Fox Pest Control Lexington
- Pest Control
- Lexington, KY
About this business
Location details
2532 Regency Rd., Suite #105, Lexington, KY, 40503, United States
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Fox is always prompt with their service appointments, come out whenever we have an issue, and always explain what they did to fix the problem. Great service, very happy with them.
Very unprofessional bounch of people and Business please do not waste your time and money they want u to move everything in the house out before they do anything did that then they still would not because the appliance was not moved out then they wanted you to leave for three hours wile they were there don't waste your time with theses people!
Business response:
Hi Ronnie and Anita, we are sorry that you were disappointed in your experience with us. With certain pest treatments, a significant amount of preparation is required in order to achieve results. We wish we did not have to require customers to go through the hassle of these preparations, but we know that if we didn't, we would not be delivering a thorough and honest service that produces results. We recognize that some preparation instructions were not clearly communicated to you, and we are sorry for that. To prevent such i... read more
Unfortunately I did not good experience with fox pest control. I needed a one time treatment against flies. And usually 1 treatment would solve my problem. They were the only company available to come on a short notice (we were heading out of country in 2 days and I needed someone next day), but they refused to do 1 treatment. Instead, they signed me up for 5 of them, totaling $600. A year later I have the same problem. And in addition I didn't notice any difference with their treatments with spiders, ants etc.. And it was e... read more
Business response:
Hi Valeria, we are sorry that you were disappointed in your service. Our records indicate that you requested to end your service in April of this year and then called in July to report that your fly issue had returned. Unfortunately this is not surprising because once a home is no longer receiving pest control treatments, pests will return to that home. When we spoke with you last, our team member offered to send a technician to your home to resolve the issue, but unfortunately you declined. We would love to again extend thi... read more
DO NOT USE FOX PEST CONTROL!!!! They made an appointment with me for Saturday afternoon. I spent the entire day moving all of my furniture away from the walls as instructed as well as removing my pets from the premises. And guess what? They never showed up! And never called! So here I am with a carpenter ant problem, my house is torn apart and my pets are scattered around town for nothing. Finally broke down and brought them after waiting and calling for over 4 hours. The hours on their webpage are incorrect as I started get... read more
Business response:
Hi Annie, We are deeply sorry for missing your appointment on Saturday. Our office team member made a mistake when scheduling your treatment, so it was not properly added to the technician's route. We take full responsibility for this and feel terrible that you had to go through the trouble of relocating your pets and moving your furniture, only to be no-showed. We do appreciate you letting us know of this so we can help prevent something like this from happening in the future. We have spoken with the person who made your ap... read more
After calling around to different companies, I was immediately drawn to Fox. The woman who answered the phone, Rachel, sounds like the happiest person in the world and was very helpful. We discussed different pest control options and she explained that they were more than happy to work with our budget (my boyfriend & I recently bought a house requiring a handful of pricey upgrades & repairs). One of the technicians, Cody, came out the same day to give us a quote, and was able to get us on the schedule soon after. He was incr... read more
Fox Pest Control did a wonderful job and was even better to work with. They were easy to schedule with (even when my schedule caused me to have to reschedule), sent someone out quickly, he explained the service and how everything works and even sprayed that same day. I highly recommend them to anyone looking for a great pest control company, as well as a well run business with kind people.
Frequently asked questions about Fox Pest Control Lexington
How is Fox Pest Control Lexington rated?
Fox Pest Control Lexington has a 4.6 star rating with 1,940 reviews.
When is Fox Pest Control Lexington open?
Fox Pest Control Lexington is open now. It is open 24/7.