Fox Pest Control - Roll Up

Marilyn R. 

on BBB

a year ago

I purchased a pest control service from Fox Pest Control. They are a national company. I didn't pay attention to how much this service was going to cost me. After I added up what the cost of the 2-year contract would be, I realized I didn't want it. It is way too expensive for me. The contract says I can cancel early if I pay a $250 early termination fee. That is cheaper than what I would pay if I didn't cancel the service. I called yesterday and was told protocol is I have to speak to a supervisor but none was available. I ... read more

Jacqueline D 

on BBB

a year ago

I was very disappointed in Fox pest control. I had contracted for an additional service at the tune of ******* which I paid in full. Then they turned around and charged me monthly installment for the monies that I just paid in full to the tune of $212. This new service was in addition to my monthly subscription of $70. The gentleman did not do as they said they would they did not provide the materials as they said they would. I was very very very disappointed. I did cancel my membership. They waved the cancellation fee for t... read more

Jacqueline D 

on BBB

a year ago

I was very disappointed in Fox pest control. I had contracted for an additional service at the tune of ******* which I paid in full. Then they turned around and charged me monthly installment for the monies that I just paid in full to the tune of $212. This new service was in addition to my monthly subscription of $70. The gentleman did not do as they said they would they did not provide the materials as they said they would. I was very very very disappointed. I did cancel my membership. They waved the cancellation fee for t... read more

William M 

on BBB

a year ago

I was approached by a young student salesmen who sat and discussed their services with me. Being elderly and both compassionate for this young salesman and on a fixed income I weighed in on compassion and with the thoughts of removing potential pests. This young man assured me I could cancel the contract at anytime so there was nothing to lose. I paid the intial $150 fee and the very nice and informative tech came to house a few days later and performed his service. One month later I received a $59 membership fee deduction f... read more

Tabassum Q 

on BBB

a year ago

They said they will offer treatment for 49 dollars per month but they kept collecting ************************************************************************************************************************************************** my house.i kept calling them several times to cancel subscription but they kept charging money even though i called them several times.Then their so called manager left me a message that cancellation fees is 240 dollars .I called them again this morning and whoever picked up a phone said that the... read more

Tabassum Q 

on BBB

a year ago

They said they will offer treatment for 49 dollars per month but they kept collecting ************************************************************************************************************************************************** my house.i kept calling them several times to cancel subscription but they kept charging money even though i called them several times.Then their so called manager left me a message that cancellation fees is 240 dollars .I called them again this morning and whoever picked up a phone said that the... read more

William M 

on BBB

a year ago

I was approached by a young student salesmen who sat and discussed their services with me. Being elderly and both compassionate for this young salesman and on a fixed income I weighed in on compassion and with the thoughts of removing potential pests. This young man assured me I could cancel the contract at anytime so there was nothing to lose. I paid the intial $150 fee and the very nice and informative tech came to house a few days later and performed his service. One month later I received a $59 membership fee deduction f... read more

Dr. Zaheer A 

on BBB

a year ago

I hired Fox Pest Control Company, CT for mice control and signed a 1 yr contract. I was categorically informed that the technician will locate and fill all the holes in and out of the house to prevent mice entry in the house. I was informed that the technician would inspect the house, garage and attic to locate and fill all the holes and put mice traps and bate where required. The technician came at 630pm which was half an hour late. He started to look around the house and kept filling the gaps using steel wool mash and put ... read more

Dr. Zaheer A 

on BBB

a year ago

I hired Fox Pest Control Company, CT for mice control and signed a 1 yr contract. I was categorically informed that the technician will locate and fill all the holes in and out of the house to prevent mice entry in the house. I was informed that the technician would inspect the house, garage and attic to locate and fill all the holes and put mice traps and bate where required. The technician came at 630pm which was half an hour late. He started to look around the house and kept filling the gaps using steel wool mash and put ... read more