Fox Pest Control - Roll Up

Ken B 

on BBB

a year ago

Wow! Unbelievable total scam. Had one of their texts come to my house to offer me a pest control service. We have a bad tick problem and they said they will be able to take care of it. They offered me a really good offer stating that I could cancel at any time at no cost. Complete lie. My son just the other day had a tick on them. I had them come back to retreat it. A week later my wife got a tick on her. So I went ahead to cancel their service and they said sorry is a $500 cancellation fee. I was not told I will be in a 2-y... read more

Hannah S 

on BBB

a year ago

Dont recommend this company at all! Was sucked into signing up by a sales rep coming to my front door. Was told that Id have to pay $185 at sign up and that I wouldnt be charged for the next 3 months. July comes around and I was charges $65 had them come out 2 times to treat and I was still having problems with insects getting into my house. Ended up just canceling with them and found out that I had to pay a $250 FEE that I was not made aware about due to voiding my contract yet I was never told I was signing a contract. Als... read more

Hannah S 

on BBB

a year ago

Dont recommend this company at all! Was sucked into signing up by a sales rep coming to my front door. Was told that Id have to pay $185 at sign up and that I wouldnt be charged for the next 3 months. July comes around and I was charges $65 had them come out 2 times to treat and I was still having problems with insects getting into my house. Ended up just canceling with them and found out that I had to pay a $250 FEE that I was not made aware about due to voiding my contract yet I was never told I was signing a contract. Als... read more

Nancy M 

on BBB

a year ago

DO NOT USE THIS COMPANY! HORRIBLE CUSTOMER SERVICE! Tried for months to speak with cust serv. Receive vm informing me of date change for upcoming treatment and if date does not work, call. IMPOSSIBLE! Called and was put on hold for ***** min and then told leave msg and will get a call back in 1-2 days. No call! I finally realize if I claim to be a new client I will miraculously get through to cust serv. I did this after trying to call Fox Pests with 2 phones on hold at the same time for reg cust serv. I explain to the reps i... read more

Nancy M 

on BBB

a year ago

DO NOT USE THIS COMPANY! HORRIBLE CUSTOMER SERVICE! Tried for months to speak with cust serv. Receive vm informing me of date change for upcoming treatment and if date does not work, call. IMPOSSIBLE! Called and was put on hold for ***** min and then told leave msg and will get a call back in 1-2 days. No call! I finally realize if I claim to be a new client I will miraculously get through to cust serv. I did this after trying to call Fox Pests with 2 phones on hold at the same time for reg cust serv. I explain to the reps i... read more

Donna M 

on BBB

a year ago

HAVE YOU SIGN A CONTRACT FOR SERVICE AND ARE NEVER TOLD ITS AN ANNUAL CONTRACT WITH A $250 CANCELLATION FEE. NO MENTION OF THIS AT ALL YOU THINK YOU ARE SIGNING FOR THE SERVICE OF THAT DAY. VERY SNEAKY!!!!!!!!!!!!!!!!!!BAD ON ME FOR NOT READING WHOLE CONTRACT BEFORE SIGNING. BEWARE!!!!!! 

Donna M 

on BBB

a year ago

HAVE YOU SIGN A CONTRACT FOR SERVICE AND ARE NEVER TOLD ITS AN ANNUAL CONTRACT WITH A $250 CANCELLATION FEE. NO MENTION OF THIS AT ALL YOU THINK YOU ARE SIGNING FOR THE SERVICE OF THAT DAY. VERY SNEAKY!!!!!!!!!!!!!!!!!!BAD ON ME FOR NOT READING WHOLE CONTRACT BEFORE SIGNING. BEWARE!!!!!! 

Toni S 

on BBB

a year ago

This company sent a door to door salesman who blatantly gave us false information to get us to sign up. He lied to us about what the technician would do on the first visit. When I wrote a review stating that they had falsely sold us a package I was called by a manager who then sent out a second technician to do what had been promised. The salesperson had also told us other information about our regular pest control was doing and never allowed us to verify because we needed to sign on that day or not get the "special" price. ... read more

Toni S 

on BBB

a year ago

This company sent a door to door salesman who blatantly gave us false information to get us to sign up. He lied to us about what the technician would do on the first visit. When I wrote a review stating that they had falsely sold us a package I was called by a manager who then sent out a second technician to do what had been promised. The salesperson had also told us other information about our regular pest control was doing and never allowed us to verify because we needed to sign on that day or not get the "special" price. ... read more