Fox Pest Control - Roll Up

Jimi C 

on BBB

2 years ago

These people lied to me to try to get me to increase my service. They tried to upgrade me the day after my service started. They refused to cancel my service despite several calls and NEVER did a manager call back as promise. Stay away 

Mike H 

on BBB

2 years ago

On 6/24/23 I had a door to door sales rep **** from Fox Pest Control offer me a contract for 4 quarterly payments of $*****When I received the actual contract in an email 2 hrs later it was for $***** a month and a total of over $600.00! I was furious & immediately called the sales rep and cancelled the contract which he agreed too! Well today on 7/24/23 at 11:00 am my credit card was charged ***** for a treatment that did was never done or authorized!! I have made repeated calls to the Fox Pest Control office with no answer... read more

Mike H 

on BBB

2 years ago

On 6/24/23 I had a door to door sales rep **** from Fox Pest Control offer me a contract for 4 quarterly payments of $*****When I received the actual contract in an email 2 hrs later it was for $***** a month and a total of over $600.00! I was furious & immediately called the sales rep and cancelled the contract which he agreed too! Well today on 7/24/23 at 11:00 am my credit card was charged ***** for a treatment that did was never done or authorized!! I have made repeated calls to the Fox Pest Control office with no answer... read more

Jacob T 

on BBB

2 years ago

******** ignored No Soliciting sign and when I pointed it out he said "oh, no worries" and tried to continue his pitch. *** is either inadequately training their employees or directing them to ignore signs posted on private properties. 

Jacob T 

on BBB

2 years ago

******** ignored No Soliciting sign and when I pointed it out he said "oh, no worries" and tried to continue his pitch. *** is either inadequately training their employees or directing them to ignore signs posted on private properties. 

Patricia S 

on BBB

2 years ago

Feel this company fails to provide customer service does not reply to emails or phone calls. Instead of charging me a monthly charge they charged the entire cost, also, they did not provide detail charges, requested cancellation of this service since it was done within 3 working days and heard nothing back. I know I should have been more pro active in what the total cost would be, but according to ***** the sales rep who came to my house, he said one thing and it turned out not to be accurate. What I thought the entire 4 tre... read more

Patricia S 

on BBB

2 years ago

Feel this company fails to provide customer service does not reply to emails or phone calls. Instead of charging me a monthly charge they charged the entire cost, also, they did not provide detail charges, requested cancellation of this service since it was done within 3 working days and heard nothing back. I know I should have been more pro active in what the total cost would be, but according to ***** the sales rep who came to my house, he said one thing and it turned out not to be accurate. What I thought the entire 4 tre... read more

Christine B 

on BBB

2 years ago

I called one week ago for services that were to be done that day AND was billed that same day. As of today, 1 week later, after 3 consecutive phone calls to the business, the first 3days of waiting for a technician to come out by the end of each of those days still no phone call, after asking for a refund, later that 3rd day no phone calls, no refund.. being put on hold for different people. THIS IS A HORRIBLE WAY TO TREAT A DISABLED VETERAN or ANYONE!!! Please DO NOT ALLOW this so-called Company to continue with their negli... read more

Christine B 

on BBB

2 years ago

I called one week ago for services that were to be done that day AND was billed that same day. As of today, 1 week later, after 3 consecutive phone calls to the business, the first 3days of waiting for a technician to come out by the end of each of those days still no phone call, after asking for a refund, later that 3rd day no phone calls, no refund.. being put on hold for different people. THIS IS A HORRIBLE WAY TO TREAT A DISABLED VETERAN or ANYONE!!! Please DO NOT ALLOW this so-called Company to continue with their negli... read more