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Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
5500 W Century Blvd, 5500 W Century Blvd, Los Angeles, CA, 90045, United States
Get directionsWhen I turned in my car in *******, the agent noticed a miniscule dent on the hood that I had not noticed upon inspecting the car when I took it. The Fox agent did not participate in that inspection. So while I had the car for three days, there was nothing I observed that would have caused those dents. I parked in four places, but not any places where the car could have been hit by something. So now Fox is billing me $1746 for fixing this almost imperceptible dent in the hood. I did not take the damage waiver because I have ... read more
Pay attention to the other reviews!I pre-paid a reservation at *************** and when i arrived was told that there was no vehicle available. The assistant told me it would be a 2-3hr wait and still not guaranteed, he took my cell # and told me he would call when something was ready. He also said he would note on my file that there was no vehicle and if i wanted to go to a different provider I would receive a full refund. I did not receive any call on my cell and I rented with *****. Now when i try to get a refund from the... read more
We are from Europe, via Expedia we booked a car for our 34 day holiday in western *** and received a quote and deposit price, These funds were loaded onto our credit card in preparation for our arrival. Upon arrival we were informed that extra insurance was required and that fox did not recognize the insurance purchased through Expedia for this purpose. We did not have funds on our credit card for additional insurance (that we were not informed of in advance) we had funds on debit cards but this was not good enough. We could... read more
Buyer beware. *** has very restrictive rules of what states you can drive in and you need to read the fine print carefully. I rented a vehicle in ********* with the intent to drive to *******. Unfortunately, youre not allowed to drive a vehicle from Fox originating in ****** to *******. No problem, I attempted to cancel my reservation three weeks prior and they will not provide a refund, only a store credit less $50. Consider spending your money anywhere else.
Buyer beware. *** has very restrictive rules of what states you can drive in and you need to read the fine print carefully. I rented a vehicle in ********* with the intent to drive to *******. Unfortunately, youre not allowed to drive a vehicle from Fox originating in ****** to *******. No problem, I attempted to cancel my reservation three weeks prior and they will not provide a refund, only a store credit less $50. Consider spending your money anywhere else.
There horrible they kept my deposit saying the rental was now than what I paid. Which was not true. The guy at the desk lied saying everything was covered with the up front payment. Then when I called the customer service rep said no it was extra which doesn't add up. Now I have to call amex to dispute the charges.
Total scam, rented a kia ******** thru expedia, got a mitisibishi outlander instead. Had an additional $419 added to my bill after the trip. I was told it was for an additional driver who was 50. Additional driver was to be free per expedia contract.
DO NOT RENT FROM THIS COMPANY. I rented a car from Fox from 5/10/232 to 5/17/2023 and was told I could add a second driver on 5/13/2023 when he arrived in state. They explicitly told me that I would be changed the extra driver fee only for the days the second driver was available to drive the car. However, when we received the bill, the second drive fee was charged for the entire rental period, even though the second driver was in another state! When I mentioned this to customer service, they said that there was nothing they... read more
This company is a total fraud. I usually read the reviews on companies that I never heard of but I didnt shame on me. I made my reservation thru priceline along with my flight reservations. I always dealt with enterprise and i just assumed. First it took over an hour to pick ** up I thought they were located in the airport. It was late the drive to the resort was 45 minutes away. The manager that what the person he said he was asked about insurance I told him I wanted to use my insurance and he said the car was to small as i... read more
Fox Rent A Car has a 2.7 star rating with 8,242 reviews.
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