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Fox Rent A Car
- Car Rental
- Los Angeles, CA
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
5500 W Century Blvd, 5500 W Century Blvd, Los Angeles, CA, 90045, United States
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Returned our Fox rental car to Tampa and somehow managed to accrue a toll charge of 53 cents (not dollars, 53 cents). Apparently, there are no actual toll booths and the state just takes a picture of your license plate and bills the registered owner. I would have gladly paid the 53 cents, had I been given the option to do so. Instead, Fox sent me a letter saying they paid the 53 cents and were going to charge my credit card that amount plus a $15.00 administrative fee. So they are charging me $15.00 for a 53 cent bill! What ... read more
Fox Rent a Car does not honor Toll Roads of OC Military Program. Charged with a toll, Fox does not send toll way notice. Instead charges "Administrative Fee". On March 24 we had used Fox Rent a Car services. We were not told that they did not cover all tollways in California. Found out the hard way that they do not cover OC tolls. On May 8 a notice from Fox Rent a car was received stating that money was owed for an "Administrative Fee" as a transfer of liability was done from the car rental place (Fox Rent a Car) to the driv... read more
I was rented a vehicle on 4/5/17 from the Denver Int'l airport. First, I was charged a deposit without being advised in advance of the charge. Second, the vehicle arrived almost an hour after completing paperwork. Third, there was a broken windshield the entire length of the driver side, obscuring visual acuity while driving, rendering the vehicle dangerous & unsafe to drive. Fourth, the vehicle was extremely dirty, including the interior windows & windshield, further impairing vision while driving. Fifth, the gas tank was e... read more
I booked a SUV through rentalcars.com reference number xxxx. I called Fox Rent A Car on February 16, 2017 and spoke to*****, after being on hold for close to one hour who ASSURED me that there would be a SUV available to me and if there wasn't the type that I reserved I would be upgraded at no additional charge. When I arrived at SFO on February 19, 2017, I was greeted by ***** who told me that there wasn't the type of SUV that I reserved, there was only ONE FORD EXPLORER in the fleet and I had to take that car. She told me ... read more
Wish I had done more research to get by the planted favorable reviews and discover how awful this company is. The car was smelly and dented and the tires seemed bad or it was misaligned. The girl waiting on me dragged out the whole process by trying to up-sell me instead of paying attention to the paperwork. The extra charges they came up with were outrageously high. Since it was off-site from the airport you were stuck with these jokers. Everyone else on the shuttle back to the airport said they would never rent from Fox ag... read more
Most likely, about 2 days after you pay for your rental, the whole car rental price will drop by more than half. I got the rental for about $120 and not even after 48 hours the price was $65. Also if you are getting a drop charge, that will also decrease by more than half the price.
The worst rental experience. Changed 3 cars within 30 mins. All 3 cars had mechanical and suspension problems. The vehicles are not serviced. Maintenance on them show -4000+. Which means that the vehicle was supposed to be serviced 4000 miles or More ago. Then to put the icing on the cake after i swapped out the last one, i forgot my charger in it. I go back and they cant find it. One of the employees stole my charger for my iPhone out the car. Called headquarters they claim they can't even contact the local branch which is ... read more
I wasn't going to write a bad review but after giving me a notice for damages i have to pay, i am now motivated to write this review. Complaint 1: Approx 15 minutes at the airport car rental facility counter waiting for someone to help me @ around 1100PM. Heard giggling inside but didn't care to answer my calls and to get their attention Complaint 2: Unorganized car lot. Approx. 5minutes looking for the car. Lights are dim. You wouldn't see the damages to the car you're renting. It seems like they do it on purpose. Complaint... read more
Rented a vehicle at the Denver airport. First car they gave us was dirty still a previous renters soda bottles and garbage in it. They found us another dirty car which at this point we just wanted our long day of travel to be over with our 15 month old child. We paid for the toll package on the advise of onsite agent. After a disappointed rental with FOX we returned home a week later received a $119.00 dollar bill for tolls from a third party that fox's uses. $15.00 dollar toll charge & $100.00 dollar administrative fee!!! T... read more
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.7 star rating with 8,242 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.