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325 Baker St E, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:30 p.m. | |
| Tue | 5:00 a.m. to 11:30 p.m. | |
| Wed | 5:00 a.m. to 11:30 p.m. | |
| Thu | 5:00 a.m. to 11:30 p.m. | |
| Fri | 5:00 a.m. to 11:30 p.m. | |
| Sat | 5:00 a.m. to 11:30 p.m. | |
| Sun | 5:00 a.m. to 11:30 p.m. |
bad customer service. cars are dirty and high mileage. Theres a skinny black girl i ask her a question all she did was ignore me. What kind of people do they hire at this company. Wouldnt come back here even the manager was rude he goes by the name trent.
Worst place to rent a car! They ran out of rentals when I arrived and said there’s a place to drop keys off and it’s no where to be found! Probably going to miss my flight! Don’t skimp out on a car rental! Pay the extra money or a reputable rental. Mine was booked by my work so I had no choice! This place is terrible!
Business response:
We apologize that you were not pleased with your rental experience. If we can be of further assistance to you please email us at facebook@foxrentacar.com.
Fox is a dishonest unethical company that rents you cars that belong in a junk yard. Long story short, we prepaid for the rental and insurance. They bamboozled us into more insurance which wasn’t clear on the filthy little pin pad you sign on. When it was brought to their attention that we already had total loss insurance in place and a receipt to prove it they refused to refund the money. Fox said you agreed and we don’t care if you already had prepaid insurance and a receipt to prove it. An ethical honest company would... read more
Business response:
I am very sorry you feel this way, I see that your husband spoke to one of our billing agents and he agreed and understood all of the charges.
Fox Rent A Car has a 2.8 star rating with 1,104 reviews.
Fox Rent A Car is open now. It will close at 11:30 p.m.