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3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Upon arrival, was greeted quickly and got car right in. The service greeter was nice and thorough. Took my car in to get "THE WORKS" oil change special on my car, which was to include a 27 point inspection. well the oil change was done, but they didn't top off fluids or fill washer fluid, and never received a report card like your supposed to get. I mean this is minor, but they need to be advised of this and to follow thru with what they are offering, or I'll go else where. Not saying I won't come back, but this nee... read more
Business response:
Derrick, We would like to apologize for your negative experience at our dealership.If you would't mind giving us a call at 423.652.6200 at your earliest convenience, it would be greatly appreciated. Ask for Mike!
The employees were so friendly! loved the atmosphere, had computers, nice tv sitting room, liked seein the pets there, quick in and out experience!!
Business response:
Theresa, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear our Staff took such great care of you! We hope to see you here again!
Loved the new location, great return customer buying experience! We started the process online and over the phone. Time in the dealership was minimal. Fastest vehicle purchase we have ever made👍
Business response:
Teresa, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Bought a F150 Grant Walters was great to work with. Will buy from them again.
Business response:
Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!
Very Satisfied! Service was fast and friendly
Business response:
Hello Jim, we're glad to hear you are satisfied with the service we provide! If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help!
Anthony Campbell is such a great salesman!! Very polite, very knowledgeable. He made the buying experience a pleasure!! I have an awesome 2019 Mustang!!! Excellent sales, awesome vehicle! Ask for Anthony for a no haggle, no pressure deal.
Business response:
Hi there Donna, thank you for your great comments about Anthony! We're glad you enjoyed your buying experience at Friendship Ford, and we hope to see you again soon. Take care!
Brandon Hood was very helpful and diligent without being overbearing. I feel like he worked hard to make sure I got the deal that I was comfortable with. Finance guy(I’m sorry I forgot his name. Ex Marine) was great to work with. He took his time with us and was very personable. I appreciate the dealership and both these guys.
Business response:
Thank you Tim! We truly appreciate the opportunity to earn your business. Enjoy!
Excellent service from everyone at Friendship. The salesman I dealt with, Anthony Campbell, was very knowledgeable about the F-150 I purchased. The whole buying process was very easy, and painless. I couldn’t be happier with my experience.
Business response:
Hello Thomas, thank you for your kind words and congratulations on your new F-150! We're glad you had a great experience with Anthony. Please don't hesitate to reach out to us if there's anything more we can do!
I bought my dream car, the salesman Josh Kyte, was courteous, and polite. I’m very grateful for the excellent service provided. If you’re looking to get in a new/used vehicle I highly recommend Friendship Ford of Bristol
Friendship Ford has a 4.6 star rating with 3,752 reviews.
Friendship Ford is open now. It will close at 8:00 p.m.