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Friendship Ford is your trusted local Ford dealer in Bristol, TN, dedicated to meeting all your service, new car sales, and used car sales needs. Our dealership offers an extensive selection of new and used Ford vehicles, ensuring you find the perfect car to match your needs and lifestyle. Our experienced sales team is here to assist you every step of the way, providing personalized service and expert advice. Additionally, we offer a comprehensive range of service and repair options, ensuring your Ford is always in excellent... read more
3192 West State St, Bristol, TN, 37620, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Took my Escape in for one of the big services and they got it done in two hours, was expecting two and half or three hours. Great work all the time, Thanks
Bought a 2013 Ram 2500 on 2/28/18. Dealt with Adam Cornett, a super nice straight shooting salesperson. In fact everyone I encountered at friendship seem to be super friendly and nice. If and when I need another vehicle we'll keep friendship in mind. And I got a great deal.
Business response:
Thank you so much for your kind words. We truly appreciate you as a customer!
I had my 2016 Mustang GT in for oil change Tuesday. I was able to schedule it on the web, which is very convenient. I dropped it off a few minutes before the 1:00 appointment and went to lunch. Before I was even finished with lunch, they called and said the car was ready. I was impressed with how efficient their operation was.
Service manager was ready when I arrived for my appointment, they moved quickly to start the work, gave me credit for my coupon and a discount for being a Veteran (Vietnam). Very pleased.
service department staff are great. They are very friendly and courteous. Got me in and out very quickly.
Once again Friendship Ford came through for us. The problem was quickly diagnosed by Eric and fell under our warranty. Jenny made all the arrangements, including a rental car, and we had our vehicle back in 24 hours. Love the customer service at Friendship Ford. Thank you Jenny and Eric.
Business response:
Thank you for your review regarding your service appointment with us. We greatly appreciate your business, and look forward to serving you in the future!
I bought a 2010 F150 about 2 months ago and a speaker was sounding bad. Called Matt at the sales department he told me to bring it in that they would look at it. I did and the orders a speaker and installed it with no charge. That is what I call customer service. Thanks Feiendship Ford for bringing honesty back to customer service
Had a great experience here nice people to work with.
Business response:
Thank you for your positive feedback Lisa! We appreciate you all taking the time to visit with us. Welcome to the Friendship Family. Merry Christmas!
Friendship Ford has a 4.9 star rating with 2,683 reviews.
Friendship Ford is open now. It will close at 8:00 p.m.