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3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Service appointment My service rep, John, wrote my service RO as soon as I arrived and said he would notify me as soon as my service was completed. John came to the customer lounge and told me my vehicle was ready. Altogether from write up to delivery was less than an hour. Very good job.
Business response:
Thank you for the great review, Randall! We are thrilled to hear that John was able to get you in and back on the road in a timely manner. We truly appreciate the opportunity to earn your business!
2017 Ford Fusion SE Review I was impressed by 2017 Ford Fusion SE. I liked the way the interior was - especially the Circular Gear Nobe, CarPlay and Androi Auto
Business response:
Thanks for the five stars. We are thrilled to hear that you love your new car. We wish you many happy miles in your new Fusion SE!
Frontier Ford Service Pleased to encounter the improved service bay and customer waiting area. Very pleasant interactions with the service personal, all were polite and efficient.
Business response:
Thank you for the great review! Your wonderful comments keep us motivated and working hard for all of our guests. We hope to be of service to you again!
Great experience, best purchase! From the moment we stopped in, they were very helpful and informative. As the car buying experience is always a long one, they made it as easy as possible. Thanks!
Business response:
Thanks for sharing your experience, Tiffany! We are thrilled that our team took excellent care of you and made your car-buying experience a great one. We hope to see you again in the future!
Awesome Dealings -Job! The Best Dealings in Buying a Car! Great Job! Thank You!
Business response:
Thanks for the five stars, John! We wish you many happy miles in your new Ford, we hope to see you again!
Buying a new F 150 Best car buying experience I have ever had.Would recommend them to any one looking for a car or truck.
Business response:
Thanks for the great recommendation and review, Charles! We truly appreciate the opportunity to earn your business!
Frontier Ford - car purchase Excellent and efficient service and a great selection of cars
Business response:
Thank you for the five stars, Anthony! Your wonderful comments keep us motivated and working hard for all of our guests. We hope to be of service to you again!
2017 Ford Explorer Buying Experience I had a 2017 Ford Explorer XLT built to my specifications and as a lease. Frontier Ford was very helpful when I wanted to test drive some of their cars before deciding on the one I wanted. I had one built the way I wanted to and the process was made easy by my salesperson, Leo. When it came time to pick up my SUV, the process went smoothly with the contract (thanks, James) and the car was washed, gassed up, and ready to go. Thanks, Frontier!
Business response:
Thank you for taking the time to share your experience, John! We are glad to hear that you enjoyed working with Leo and James. We wish you many happy miles in your new Explorer!
Repair service at Frontier Ford Repairs were a little pricey and took over a week. I had a hard time making sense of some of the paperwork regarding the suggested/needed repairs. The service associate that was taking care of me was very good at staying in communication with me and returning phone calls and was very pleasant. My complaint is that my repairs were going to be just under $3000 and took longer than what I was originally told. They didn't have any loaner cars available and did not offer to put me in a rental. So t... read more
Business response:
Thank you for your review and your feedback! We really value your input, and we hope to make these improvements soon. We're glad that everything else about your visit was to your satisfaction, and we thank you for your business. We hope to be of service to you again!
Frontier Ford has a 4.3 star rating with 5,808 reviews.
Frontier Ford is open now. It will close at 9:00 p.m.