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Frontier Utilities

4.9

About this business

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.915,768 reviews
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Lee Ben S.'s profile image
Lee Ben S. 
on Birdeye

7 years ago

We called to switch to Frontier on 08/04/17. Our customer service rep, Sheila, was one of the nicest and most attentive reps out of any customer hotline I have called. She was super efficient in signing us up, and she answered quickly to all our questions. She was also super knowledgeable in explaining the differences between the plans to us and helping us figure out which one fit best. Both my husband and I are super happy with the experience (especially after the experiences we have had at other companies until now) and w... read more

Sylvester P.'s profile image
Sylvester P. 
on Birdeye

7 years ago

Sara did an awesome job in answering all my questions. She also offered the best plan for my needs. She was kind and friendly. I really did appreciate her service.We talked numerous times before I made up my decision to go with Frontier. Please let her know that she did a great job. 

Chess I.'s profile image
Chess I. 
on Birdeye

7 years ago

Frankie answered all my questions was was easy to work with. 

Daniel A.'s profile image
Daniel A. 
on Birdeye

7 years ago

Very friendly and answered all my questions! 

Kenny F.'s profile image
Kenny F. 
on Birdeye

7 years ago

I was referred by Christen Hester. She assured me you all are a great company. Your representative David set my mind at ease and was very friendly and we'll spoken. 

Latoya S.'s profile image
Latoya S. 
on Birdeye

7 years ago

Your Customer Service Representative Ms. Shelia was awesome. Thanks Frontier!! 

Delilah's profile image
Delilah 
on Birdeye

7 years ago

My experience with service was great. David was able to answer all of my questions and had a very cheerful attitude which made mu day. 

Miranda A.'s profile image
Miranda A. 
on Birdeye

7 years ago

Excellent 

Glenn R.'s profile image
Glenn R. 
on Birdeye

7 years ago

Very helpful and courteous. Explained all options and answered all questions. 

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 15,768 reviews. 

When is Frontier Utilities open?

Frontier Utilities is open now. It will close at 6:00 p.m.