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Frontier Utilities

4.9
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About this business

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.914,679 reviews
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JARELL B.'s profile image
JARELL B. 
on Birdeye

5 years ago

The Cust Svc Rep, named Melanie, was very direct and helpful and honest, which provided for an easy decision to switch service providers. Noting that I honestly paid 130 bucks in 7 days to a prepaid company, and was without lights for just 2 hours, thanks to Melanie and frontier energy! I look forward to your services! 

THURLENE A.'s profile image
THURLENE A. 
on Birdeye

5 years ago

Chris offered excellent customer service 

MILDRED J.'s profile image
MILDRED J. 
on Birdeye

5 years ago

Really Really upset re. not receiving an extension of my contract after numerous attempts also, in my opinion, after consistently being a good customer, I was ignored and put on a month to month status. Anyway, I wasn't happy with new contract but Issac explained that Frontier no longer offered my last year contract and that he was giving me the one that replaced mine. Pray that I can keep the faith that I have in Frontier. Senior Citizen living on tight budget. Exception of not having my same contract...I am 💯 satisfied wi... read more

KERI W.'s profile image
KERI W. 
on Birdeye

5 years ago

Chtistina, the CSR was very patient, kind, and helpful. 

CRISTOBAL C.'s profile image
CRISTOBAL C. 
on Birdeye

5 years ago

Mary was very helpful in signing me up with frontier utilities 

KENNETH L ANDERSON J.'s profile image
KENNETH L ANDERSON J. 
on Birdeye

5 years ago

Christina was very helpful great customer service 

CARMEN S.'s profile image
CARMEN S. 
on Birdeye

5 years ago

Explained everything clear that I was able to understand. Also very pleased the way he spoked to me. 

JORGE M.'s profile image
JORGE M. 
on Birdeye

5 years ago

Very good customer service 

TOTI V.'s profile image
TOTI V. 
on Birdeye

5 years ago

Chris was very helpful and answered all my questions. 

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 14,679 reviews. 

When is Frontier Utilities open?

Frontier Utilities is closed now. It will open on Friday at 7:00 a.m. 

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