By far the most inexpensive electricity! My bill was reduced by over half. No hidden fees. We have crazy Texas weather, love having my A.C/heater with out worrying about the usage. Customer for about 8 months and counting..
At the 1 year mark and have been extremely pleased! Definitely plan on renewing for another year!
Frontier Has saved me tons of money, and I can see accurate weekly updates to make adjustments.
I have had Frontier Utilities as my electric company for 2 years. I am at the end of my 24 month contract and have been pleased with the this company and their service. I received in the mail a reminder that my contract would be ending and they offered variable rate/month to month option. I had been researching other companies on the "PowertoChoose.org" website prior to receiving this letter and determined that they had the best rates overall. The other companies have numerous add-on charges and when you calculate it all out... read more
I have had Frontier Utilities as my electric company for 2 years. I am at the end of my 24 month contract and have been pleased with the this company and their service. I received in the mail a reminder that my contract would be ending and they offered variable rate/month to month option. I had been researching other companies on the "PowertoChoose.org" website prior to receiving this letter and determined that they had the best rates overall. The other companies have numerous add-on charges and when you calculate it all out... read more
Requested service in July 2015 and on the day the service was suppose to start my husband and I ended up not moving into the home. I called on that day and cancelled my service and was told that I may be charged for that days service but would not be charged an early termination fee since I called and cancelled the day the service was suppose to be turned on. I received a bill that was mailed out on Aug 2nd 2015 it had the cancellation fee and charges for that day we were suppose to move in. I called on August 6th and again ... read more
Business response:
To Whom It May Concern:
Frontier Utilities has received the above-referenced customer complaint and appreciates the opportunity to respond. Specifically, **. ***** stated in her complaint that she had enrolled for service with Frontier Utilities in July of 2015. Further, **. ***** stated she had called to cancel her service with Frontier Utilities on the day the service took effect. Lastly, **. ***** stated she was informed that the service would be cancelled without any early termination fee.
After conducting the necessary ... read more
I recently moved back to TX and again experienced the challenge of choosing an electric utilities service. I found Frontier online and after some careful cost comparisons, chose them for my service. It is not only the most economical for me, their website is simple and it's easy to see my bill, make payments and find general info. I will recommend Frontier to friends and co-workers without hesitation.
It was very easy to change over to frontier. I had no problems with them or their customer service.
I have had frontier for a few months now and I just like everything about it. I like the price especially. I have already recommended frontier utilities to family and friends.
Google reviews (10,616)
