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Frontier Utilities

4.9
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About this business

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.914,080 reviews
5
13,110
4
841
3
100
2
0
1
1
28 reviews have no rating
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Elisa22581's profile image
Elisa22581 
9 years ago

I have had frontier for a few months now and I just like everything about it. I like the price especially. I have already recommended frontier utilities to family and friends. 

lolared22's profile image
lolared22 
9 years ago

The customer service reps are very nice. Previous a little high and I do feel like I pay a lot sometimes 

mscrump's profile image
mscrump 
9 years ago

When i had an issue with my service the manager went out of here way to make sure my lights were on in the cold weather thank you very much! 

muscato1's profile image
muscato1 
9 years ago

I can't say enough about the Wonderful Customer Service I have Experienced from Frontier. We relocated from a Northern state they have one electric company and one price. Frontier welcomed us told us how the bidding system works and the best contract for us. When I did not find work right away like I thought I would in a huge city like Houston they worked with me on payments and where very friendly about and understanding. I will never switch to another company for Electric. The Customer Service is excellent. 

pleashettenu...'s profile image
pleashettenu... 
9 years ago

I applied online and not only did they call to verify it was me the customer service wait was extremely short. Love the company does not change prices and they mean what they say. 

mookie34's profile image
mookie34 
9 years ago

Very good service.Love it would recomend to family and friends. Go specials great rates. A very good electric company. Did I mention great rates lovee it. 

john317357's profile image
john317357 
9 years ago

Thank you for your continued excellent quality service and cost. Without a doubt, moving and selecting Frontier over all the other companies was a great decision. 

stennett's profile image
stennett 
9 years ago

I have received decent service after I finally was able to speak to someone w experience. It was challenging at first but after that it went smoothly & efficiently. 

nmorgan71's profile image
nmorgan71 
9 years ago

I have never been so satisfied with a utility company as I am now. Thank you for being so helpful and knowledgeable. Pleasant to talk to as well!!! Thank you!! 

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 14,080 reviews. 

When is Frontier Utilities open?

Frontier Utilities is closed now. It will open tomorrow at 7:00 a.m.