She is a very respectful customer service representative.
Polite and helpful
Excellent oral communication skills
Detail oriented
Professional
Positive attitude
I would definitely referr someone to Frontier Utilities Services
Business response:
Hi Sharon, thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
My salesman was very friendly and knowledgeable and he informed me about all the great deals and plans available.
He explained everything to me. I would definitely recommend this company to my friends and family. And my agent definitely needs to be recognized for excellent customer service. Because he displayed great and outstanding customer service skills. And performance while being professional at all times
Business response:
Hi April, thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
I had the pleasure of having PEDRO assist me in setting up my new service! He was pleasant, and made sure I understood everything and even celebrated with me when we discovered I didn’t have to pay a deposit! Thanks Pedro, you did good! ??????
Business response:
Wow! Thank you, Erica! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!
Easy sign up process with all questions answered completely. Representative was very helpful.
Business response:
Wow! Thank you, Doug! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!
Customer service person very helpful led me through steps of the process to sign up for service.
Business response:
Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us.
Cheers,
Frontier Utilities
I really enjoyed talking with German, the Frontier Utilities representative. He was friendly, personal, and answered fully and completely every question I had. Very likeable person. The details of the 24 month contract were explained thoroughly and completely. I never got the impression or even a hint that he was in a hurry to "sign the deal," an extremely noticeable characteristic in most used car salesmen. He took his time during our conversation. It was very enjoyable and appropriate from beginning to end. I therefore loo... read more
Business response:
Wow! Thank you, Oscar. We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!
Sebastian was extremely professional and thorough in his enrollment process. Off to a good start as a new customer. Recommend.
The rep was very kind, clear, and helpful. He answered my questions and was professional.
Business response:
Hi Sheena, thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
Great, fast service.
Very attentive and knowledgeable.
Changing provider and contracting was a smooth process.
Google reviews (10,644)