Frontier Utilities

4.9

★★

3248 reviews

|Home Services|Houston, TX 77056

5444 Westheimer Road, Suite 1100, Houston, TX 77056

(866) 926-8192

http://www.frontierutilities.com/

Home & Garden, Utilities

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Who We Are Frontier Utilities is a rapidly growing energy company that provides electricity and natural gas service to residential and commercial customers in Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and with highly personalized service using our proprietary industry-leading technology. Our company and our outstanding employees are committed to giving back to our communities through charitable giving and volunteerism. As a Frontier Utilities Customer, you’ll receive: ● Flexible billing and payment options: from your desktop or mobile ● A wide range of electricity plans at historically low rates ● The ability to earn unlimited bill

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★★

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28 reviews have no rating

1964 Reviews4.9Google
1062 Reviews4.9BirdEye
185 Reviews4.9BBB
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Reviews(1353)

Google Reviews(1964)

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Recommended

Chris D on BBB

★★

3 months ago

Excellent service from Elsa. They said I would have power in 2 to 4 hours but it was working in just 1 hour. Thanks

Business Response:

Thank you for your feedback Chris, Frontier Utilities Solutions Team

Cody H on BBB

★★

3 months ago

No issues at all. Answered all questions. On and off in less then 10 minutes.

Business Response:

Thank you for your feedback Cody, Frontier Utilities Solutions Team

Susan P on BBB

★★

3 months ago

Sheila did an excellent job expletive options and was a pleasure to work with.

Business Response:

Thank you for your feedback Susan, Frontier Utilities Solutions Team

Mario on BBB

★★

3 months ago

Quick and very easy. Franky was awesome! Great customer service.

Business Response:

Thank you for your feedback Mario, Frontier Utilities Solutions Team

Victor K on BBB

★★

3 months ago

Near immediate customer service representative answered the phone. Many of the other providers i had to wait 5 to 10 before someone answered call. Some i just hung up from frustration. Frontier Rep was friendly and very helpful. Finally the price was right but i was willing to pay a bit more for excellent customer service . As Frontier also had the best price after trying five different providers it became a no brainer for me.

H Gamez on BBB

★★

3 months ago

Moving out is always a stressful time, no matter how much in advance you plan for it. I work two jobs, so usually I don’t have a great lot of time for anything.
The Frontier Utilities customer service was excellent at the very moment I had to demonstrate an electrical contract before getting the keys to my new apartment. They were fast, professional and courteous... I got a live rep after a few rings, and easily set up my account. Thanks Frontier Utilities!

Raymona W on BBB

★★

3 months ago

Wonderful experience with patient individuals answering all my questions. Happy to start my new plan and save money on electric bill.

Bob K on BBB

★★

3 months ago

Chris, was very knowledgeable and helpful. We signed up on the first call.

Domingo H on BBB

★★

3 months ago

Great service and representatives.