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Fyda Freightliner Columbus, Inc.
- Trailer Dealers
- West Jefferson, OH
About this business
Location details
2700 NE Plain City-Georgesville Rd, West Jefferson, OH, 43162, United States
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Tyler and everyone was amazing. Not a long process, most paperwork was done before we arrived.
Business response:
Hi, Jeffery. We appreciate the kind words and are glad we could provide you with a positive experience!
Fyda Freightliner Columbus has the advantage of being open 24/7, which is a valuable resource for the trucking community — especially for drivers on tight schedules. That accessibility is genuinely appreciated. However, in our repeated experiences, the actual service time often falls well short of expectations. Simple or routine issues have taken much longer than necessary to resolve, which directly affects our drivers’ hours, delivery timelines, and overall business operations. What’s more concerning is the feeling that no... read more
Business response:
Hello, Sujan. Thank you for your thoughtful feedback and for recognizing the value of our 24/7 service. We're sorry to hear your experience didn’t meet expectations. After reviewing your visit, our records show the fuel pass-through seals were inspected with no faults found, resulting in a minimal diagnostic charge, and the differential repair was completed under warranty. That said, we understand how critical time is in this industry and work to provide efficient and fair service to all customers. However, we will share y... read more
Never will visit again, so slow snails
Business response:
We are sorry to hear about your experience. Please feel free to reach out to us at (614) 851-0002 to discuss this further.
Management is not honest, be very careful and get quotes up front.
Business response:
Hello Bill, thank you for your feedback. We weren’t able to locate any information in our system regarding your visit, but would appreciate the chance to discuss your experience in more detail. Feel free to call us at (614) 851-0002. Thanks, Bob Harrison - Service Manager
They was good for the first day they welcomed me in,taking longtime to check emails,refusing to replace my engine even I spent the hall week on site sleeping in truck.refused to swap the broken engine to the used one I had with 3.7miles. They want me to get a new one from them.wich was piss me up.depending a week and lived them to another shop and still paying them
Business response:
Damien, we understand the importance of getting your vehicle back on the road, and we do our best to accommodate our customers' needs. In this case, you asked us to install a used engine, which is not a service we typically provide. The reason for this is that installing a used engine carries significant risks—if the engine fails after installation, you'll be responsible for the initial labor costs, and your truck will still need repairs. We apologize for not being able to complete this service, but we prioritize delivering ... read more
Worst place ever. Treat their customers like dirt.
Business response:
I apologize for the negative experience that you have had with our company, Bill. We take customer feedback very seriously, and we would like to discuss your concerns with you further. Please do not hesitate to contact us at (614) 851-0002 so that we can resolve this matter to your satisfaction.
Excellent service friendly people, didn't like that I had to pay for regular old coffee. Processed repairs quickly. Clean facility. Knowledgeable techs. I would recommend this facility highly.
Business response:
Hi, Don. Thank you so much for leaving us such a great review. We'd also like to thank you for bringing this to our attention; we will begin providing free coffee soon.
Nice nd beautiful place but high price for for labor nd fees
Business response:
Hi, Al. Your feedback is highly appreciated. Thank you for the review! We do strive to keep our pricing competitive with industry standards -- if you have any questions about your costs, please don't hesitate to ask our Service Manager, Bob Harrison.
My engine light was on after picking up my truck hour later it came back with same issue and my truck was there for 3 day
Business response:
We apologize for the inconvenience you experienced with your truck. Our team is committed to providing quality service, and we understand your frustration. We would like to address this issue promptly and ensure that your concerns are resolved. Please contact us at (614) 851-0002 so we can further assist you. Thank you for bringing this to our attention.
Frequently asked questions about Fyda Freightliner Columbus, Inc.
How is Fyda Freightliner Columbus, Inc. rated?
Fyda Freightliner Columbus, Inc. has a 3.7 star rating with 1,287 reviews.
When is Fyda Freightliner Columbus, Inc. open?
Fyda Freightliner Columbus, Inc. is open now. It is open 24/7.