This profile has been claimed by the business owner or representative.
Fyda Freightliner Columbus, Inc.
- Trailer Dealers
- West Jefferson, OH
About this business
Location details
2700 NE Plain City-Georgesville Rd, West Jefferson, OH, 43162, United States
Get directions
Management is not honest, be very careful and get quotes up front.
Business response:
Hello Bill, thank you for your feedback. We weren’t able to locate any information in our system regarding your visit, but would appreciate the chance to discuss your experience in more detail. Feel free to call us at (614) 851-0002. Thanks, Bob Harrison - Service Manager
They was good for the first day they welcomed me in,taking longtime to check emails,refusing to replace my engine even I spent the hall week on site sleeping in truck.refused to swap the broken engine to the used one I had with 3.7miles. They want me to get a new one from them.wich was piss me up.depending a week and lived them to another shop and still paying them
Business response:
Damien, we understand the importance of getting your vehicle back on the road, and we do our best to accommodate our customers' needs. In this case, you asked us to install a used engine, which is not a service we typically provide. The reason for this is that installing a used engine carries significant risks—if the engine fails after installation, you'll be responsible for the initial labor costs, and your truck will still need repairs. We apologize for not being able to complete this service, but we prioritize delivering ... read more
Worst place ever. Treat their customers like dirt.
Business response:
I apologize for the negative experience that you have had with our company, Bill. We take customer feedback very seriously, and we would like to discuss your concerns with you further. Please do not hesitate to contact us at (614) 851-0002 so that we can resolve this matter to your satisfaction.
Excellent service friendly people, didn't like that I had to pay for regular old coffee. Processed repairs quickly. Clean facility. Knowledgeable techs. I would recommend this facility highly.
Business response:
Hi, Don. Thank you so much for leaving us such a great review. We'd also like to thank you for bringing this to our attention; we will begin providing free coffee soon.
Nice nd beautiful place but high price for for labor nd fees
Business response:
Hi, Al. Your feedback is highly appreciated. Thank you for the review! We do strive to keep our pricing competitive with industry standards -- if you have any questions about your costs, please don't hesitate to ask our Service Manager, Bob Harrison.
My engine light was on after picking up my truck hour later it came back with same issue and my truck was there for 3 day
Business response:
We apologize for the inconvenience you experienced with your truck. Our team is committed to providing quality service, and we understand your frustration. We would like to address this issue promptly and ensure that your concerns are resolved. Please contact us at (614) 851-0002 so we can further assist you. Thank you for bringing this to our attention.
Absolutely negative experience with this repair workshop. The truck was serviced for more than 10 days, instead of the promised maximum of three. It left the workshop in a malfunctioning state, was returned, and underwent an additional two days of repairs. Extremely dissatisfied with the services provided.
Business response:
We apologize for the negative experience you had with our repair workshop. We understand your frustration with the extended service time and the malfunctioning state of your truck. We take customer feedback seriously and will work to improve our services. Please contact us at (614) 851-0002 so we can address your concerns directly.
Frequently asked questions about Fyda Freightliner Columbus, Inc.
How is Fyda Freightliner Columbus, Inc. rated?
Fyda Freightliner Columbus, Inc. has a 3.8 star rating with 1,336 reviews.
When is Fyda Freightliner Columbus, Inc. open?
Fyda Freightliner Columbus, Inc. is open now. It is open 24/7.