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GAINSCO Auto Insurance - Dallas, TX

4.9

About this business

GAINSCO Inc., is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance®, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation. 

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.92,436 reviews
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Shana Shelton's profile image
Shana Shelton 
a week ago

I was with this company for over 10 years. Even when locked into to a 6 month policy premium they would increase my rate each month. Never with any notice. I had no marks on my driving record and never had to file a claim. Yet my policy never went down. I started with paying $80. By the time I dropped them I was paying nearly $150. They claimed this was due to it being the best rate my state would offer. I was able to then get State Farm, a much better and reputable company for half the price. Gainsco would also add drivers ... read more

Carolina Ch's profile image
Carolina Ch 
2 weeks ago

Hello everyone, i just can't "thank enough" to Miss Valerie Ramirez the representative that helped me with the mayor issues i had with my current insurance. I recently purchased a car insurance with Gainsco and the agent that assist me in the moment just charged me and didn't do a good job and let me with a lot of issues with my insurance, But Miss Valerie Ramirez was the best of the best. she was very patient polite and very professional, and no doubt that she knows how to get the job done, and she did it, she guide me also... read more

Mike Perko's profile image
Mike Perko 
3 days ago

Absolutely terrible customer service. My dad was involved in a hit and run accident about 2 weeks ago and his claim has been reassigned by 4 or 5 different people. He wasn't getting upset or nasty with thelast person he spoke with. She then got arrogant and had a attitude and eventually hung up on him. All he want to get this claim started. There no need to hang up on someone. They are there to help. Poor company and customer service all around 

Kendrick Cannon's profile image
Kendrick Cannon 
a week ago

I wish I could give them 0 stars. The absolute worst insurance company I’ve ever dealt with. My car was in the body shop for over a month for minor collision damage, caused by debris on the highway. My car damages have been repaired for 3 weeks now, but my car is still being held by the dealership because Gaines Co has yet to pay the body shop. Gaines Co. claimed the check was mailed out on 4/3/24 and today is 4/16/24 and still no check. This has been the worst experience of my life. If you’re thinking about doing business w... read more

Akosua Minta's profile image
Akosua Minta 
a month ago

Johnny Garcia of Gainsco Auto Insurance was very professional and took his time to take me through the insurance policy and the benefits. He provided me with very meaningful information regarding my monthly premiums. His service was exceptional and I would recommend him and his company to any one in need of an insurance service. He is really on top of his game. Great customer experience 👍 

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Frequently asked questions about GAINSCO Auto Insurance

How is GAINSCO Auto Insurance rated?

GAINSCO Auto Insurance has a 4.9 star rating with 2,436 reviews. 

When is GAINSCO Auto Insurance open?

GAINSCO Auto Insurance is open now. It will close at 8:00 p.m.  

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