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Gastonia Nissan is a new and used Nissan dealership that delivers award-winning customer service. We provide an extensive inventory of popular new models and quality used vehicles here at our state-of-the-art facility, as well as upfront pricing, competitive financing and trustworthy auto service you can count on. Plus, thanks to our exclusive Lifetime Warranty with unlimited time and miles, you can drive away with confidence at no additional cost. Stop by Gastonia Nissan today to get the customer care you deserve.
2275 E Franklin Blvd, Gastonia, NC, 28054, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
I had Christian Hill help me and I will say he was awesome! He took his time and helped me find the perfect car and talked me through everything 💯 he’s very knowledgeable been in the game for a while which was lucky for me because that was a concern of mine. He made my experience so great I would definitely recommend anyone to him for sure. The whole staff was great 😊
Sales team is great.took my Frontier in for repair of engine light it got fixed and I have it back. The whole team is customer satisfaction.Thank you.
Business response:
Thank you for your positive feedback, Sherry! We're glad to hear that our sales team was able to assist you with your Frontier and that you are satisfied with our customer service. If you have any further questions or need assistance in the future, please don't hesitate to contact us at (855) 274-8641.
Excellent customer service @Gastonia Nissan. always running specials if you buy 3 oil changes and tire rotations and they run you vehicle thru the carwash. Couldn't find any other dealership that does service like Gastonia Nissan.
Business response:
We appreciate your positive feedback, Ronald! At Gastonia Nissan, we strive to provide excellent customer service and value for our customers. Our specials on oil changes, tire rotations, and car washes are just some of the ways we aim to exceed your expectations. Thank you for choosing us as your dealership of choice.
The service at this dealership is excellent and time efficient. I have been servicing my SUV here, and I have not had a bad experience. The employees are always polite and inform me about what is needed. I had a great service manager, and he was very helpful today! I was advised of what was needed for maintaining my lifetime warranty at this point. Today's date is May 22,2024!
Excellent work, they get what you need. 👍
Business response:
Happy to help, Lip! Thank you for your review. Come back anytime!
I had negative equity for my trade in, but desperately needed something very dependable for all of the sports traveling that we do. Chris Dean at Gastonia Nissan was able to find me the perfect vehicle with great gas mileage and a great price for my budget. He told me the pros and the cons of the vehicles I was interested in, which immediately made me trust his expertise. He was professional, down to earth and extremely knowledgeable. He helped me get top dollar for my trade! The finance department was great as well! They ga... read more
Business response:
Thanks Jess! That's awesome news! Congratulations on your new Sentra and we're so glad that Chris took such great care with you! Not surprised but, still nice to hear that you were able to experience his brand of Customer Service Excellence! Thank you for choosing Gastonia Nissan and we look forward to serving you in the future!
Manuel was my Gastonia service advisor. Excellent customer service. He kept me updated throughout the servicing process!
Business response:
Thank you for sharing your positive experience with us, Magan! We appreciate your feedback and look forward to providing you with exceptional service in the future.
They were really nice, and very helpful
Business response:
Happy to hear, Nick! Thank you for your review.
I just wanted to stop by and leave a review because the service department did such a great job today! I have had some very bad experiences with vehicle issues and getting them fixed without having that “I’m getting ripped off” feeling. Well, today was just the opposite. I felt seen and heard and they took awesome care of my car and even got it done the same day (which I was not expecting!). The service manager was the first to approach me when I got there. Immediately pulled my car around to the bay and got a service tech t... read more
Business response:
Thank you so much Candace! We really appreciate you sharing your experience with us and we so thankful that you felt seen and heard! We have a fabulous team and that's what we strive for every time. And yes, Austin is awesome! Thank you again!
Gastonia Nissan has a 4.9 star rating with 4,011 reviews.
Gastonia Nissan is closed now. It will open tomorrow at 9:00 a.m.