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2275 E Franklin Blvd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I just wanted to stop by and leave a review because the service department did such a great job today! I have had some very bad experiences with vehicle issues and getting them fixed without having that “I’m getting ripped off” feeling. Well, today was just the opposite. I felt seen and heard and they took awesome care of my car and even got it done the same day (which I was not expecting!). The service manager was the first to approach me when I got there. Immediately pulled my car around to the bay and got a service tech t... read more
Business response:
Thank you so much Candace! We really appreciate you sharing your experience with us and we so thankful that you felt seen and heard! We have a fabulous team and that's what we strive for every time. And yes, Austin is awesome! Thank you again!
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Great service and friendly staff
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Friendly yet very professional.
Saw a vehicle online at Gastonia Nissan and went to the dealership to see it! Wow… from the sales associate to the finance department, everyone was super nice and knowledgeable! What a great car buying experience! I purchased the vehicle and couldn’t be happier! Highly recommend Gastonia Nissan!
Business response:
Susan, what a great review and recommendation! We appreciate it and so glad you found our staff knowledgeable and nice...we think they are too! Congratulations and welcome to the Gastonia Nissan Family!
I would recommend Nissan Gastonia I've never had any problems with them since I purchased my vehicle 2 years ago . so far when I bring my car in for oil changes or any other service that has to be covered and is covered up to 30,000 miles or 3 years they do a wonderful job they're very cordial they get to know you like family and they take good care of you so far so good.
Business response:
Thank You, Zeida! We appreciate the feedback on your recent experience with us and we're so glad that you feel like family...because you are!! We look forward to seeing you soon!
Scheduling is easy. All employees are interested in our 100% satisfaction; technicians are well schooled on Nissan products and meticulous in their work.
Business response:
Thank you Mary for your awesome feedback and kind words. We really are focused on providing 100% satisfaction to all of our customers. While we are human and don't always get it right, we make sure that when that happens, we turn it around as quickly as possible. We appreciate your comments and loyalty.
Everyone in the service department treats you with the upmost respect. I was very satisfied with all work done on my car.
Business response:
Vivian, thank you so much for your kind words! I'm so glad that you felt respected and valued when you visited us,as that is the way we want all of our customers to feel. Our Service employees are awesome and they truly have a heart for what they do. Thank you for taking the time to share your experience! We appreciate you!
Gastonia Nissan has a 4.4 star rating with 4,911 reviews.
Gastonia Nissan is open now. It will close at 8:00 p.m.