Gateway Foundation

Cassie M. 

on Yelp

a year ago

Nice clean Facility. Food is better than average for A rehab facility. Nursing is not up to code. CNA"s distribute Medication , controlled substances. Counselors Out rite lie to your face, are no help other than giving you a phone call. Gateway #1 priority is getting insurance companies to pay the fee for you to be there for as long as they can get them to pay. Then you are gone Immediately. Mrs. Gina , Mr. Mike, Ms Wanda, Murray,T,Both James, Ms.Sarah,and Kris, Ms. Rose Ms. Ernesteen are very good passionate and Car... read more

Michelle F. 

on Yelp

3 years ago

Not Science based...barely saw a counselor. we were like cows herded in and out. better off just doing AA. Started drinking again and reached out and got No Help. outpatient is a joke...just for those in legal issues. No Help. You are on your own after leaving there. 

Kathryn B. 

on Yelp

6 years ago

This company is centered around helping people get sober and create healthy habits. They do work hard to do so, yet it seems to be more about money they get from insurance. If your insurance doesn't cover they boot you out. I have been there twice and they say their hands when it comes to insurance and have to let you go once your insurance lapse. Also, it takes a good couple weeks just to get clarity, they only offer a 3-4 week program, then send you on your way. There are lots of groups and classes, yet thats all while you... read more

Diane H. 

on Yelp

7 years ago

My daughter was a resident briefly. Other residents were unsupervised and attacked her. She ran away. No one notified me that she was gone so the next day her priest brought 3 suitcases of clothes out to her. It was a 3 hour round trip for him yet they accepted her luggage even though she wasn't there. It's been hell getting her things. I live in St. Paul, MN and it is days before anyone calls you back. They just don't care. Its like they are not accountable to anyone. They must figure people have no family and they can ... read more

Missy L. 

on Yelp

8 years ago

This is a terrible place, it's a mill for young women on heroin, there r not enough staff and the staff that r there treat u like u r a mental patent not a "client" the facility is chaotic and disorganzied, nothing that they told me on the phone matched how i was cared for, their method of dispensing medicine is ridiculous u can sometimes have to wait up to hour or more for meds that's just for starters, the food is all processed and full of salt ,those r judt minir compared to thevway this place is run, while u r detox... read more

Kay A. 

on Yelp

9 years ago

Hard to get ahold of and they do not call back or return emails. Disappointing. For someone who wants to better themselves thar cannot even get a simple call or email back, I would never recommend Gateway unless you want to call more than once a day, multiple times a week. 

Mj B. 

on Yelp

10 years ago

I admitted myself to Women's Program at Gateway based off of what they advertised for themselves on their web page. After my third day there I came to the realization that they in fact were not what they said they were or more importantly able to provide what they advertised that they could provide. The counselors did not provide one on one sessions and all therapy is delivered in a group environment. If you were lucky you would be able to see the Psychiatrist on or around your tenth day of being there. Everything there ... read more

Michael T. 

on Yelp

10 years ago

I found Gateway to be incredibly understaffed. It took me 3 days to find out who my counselor was and about a week to actually talk to her. As part of my recovery plan, I was given deadlines to complete assignments from my counselor, unfortunately for me, I never received any written instructions from my counselor to complete those assignments. I was left to ask other patients in recovery if they also had the same assignment and beg staff to make me a copy of theirs so I could complete it (I made the forms by hand to fill... read more

Lee D. 

on Yelp

11 years ago

Honestly I can't say that gateway didn't help at all, but I would never say that they live up to their standards, especially at this location. Very unstructured environment and only a few good counsellors. Most counselors at gateway lake villa simply have too much on their plate and therefore cannot give full attention. Everything is just so unorganized. Anyway, i am an addict in recovery and after many attempts at rehab have came to realize that no treatment center can change you unless you want it. You have to be motivated... read more