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Genesis of Northwest San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
13663 W Interstate 10, Frontage Rd, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedAfter multiple experiences that were absolutely awful at other dealers, this was going to be our last stop so we decided to end up at Genesis northwest. They Hands down have the best service I’ve ever experienced when buying a car. Completely stress free the whole process. Salesman was outstanding and knowledgeable, finance manager was very helpful and had the best personality! Definitely recommend Genesis dealer to anyone!!!
Business response:
We are glad your visit with us turned out to be a completely stress-free and positive experience! It’s wonderful that both the sales and finance teams made a great impression, and we appreciate your recommendation.
We recently purchased a Genesis GV80 Coupe from Poli, and I can confidently say it was the best car-buying experience we’ve ever had. From the moment we walked in, Poli was professional, knowledgeable, and genuinely passionate about the vehicle. He took the time to walk us through every single detail—top to bottom—making sure we understood all the features, options, and technology packed into this incredible car. Poli didn’t just sell us a vehicle—he delivered an experience. His patience, thoroughness, and honesty made the ... read more
Business response:
Thank you for sharing your great experience! Poli’s professionalism and product knowledge set the standard, and we’re thrilled he helped make your GV80 Coupe purchase both enjoyable and stress-free. We are happy to have you as part of the Genesis family — enjoy your new ride!
Beautiful store, great people 10/10
Business response:
Thank you for the positive review! We are glad you enjoyed your visit—appreciate the 10/10! Looking forward to seeing you again.
The BEST standalone Genesis retailer in the central TX region. Excellent customer care and service center. 10/10!
Business response:
Thank you for the 10/10 review—our team will always be here to deliver top-tier care and service!
I had a first-class experience. Max and Jordan were extremely professional. They went above and beyond to ensure everything was handled perfectly. I will be referring my friends and family.
Business response:
Thank you for sharing your experience! We are glad Max and Jordan provided exceptional service and made everything seamless. We appreciate your trust and look forward to welcoming your friends and family as well!
I always liked Genesis, and eventually I had a chance to purchase a GV70 for my wife at the brandnew dealership location Northwest in Boerne. A beautiful building, and a warm welcome by Tyler Jones. He certainly took our sales experience far and beyond. He has a tremendous knowledge base, and was able to answer any question I throw at him. My wife not liking the light beige inside on our test ride wasn’t a problem for a minute. He found the perfect match for her, a black one inside and outside with this beautiful pearly spar... read more
Business response:
We're absolutely thrilled to hear about your positive experience with us, Vincent! Thank you for sharing your feedback, and we look forward to serving you again in the future!
Working with Ahmed was Great. He knows what he is talking about!! Appreciate You!!
Business response:
Thank you for your kind words, Joe! We appreciate your feedback, and we hope to serve you again in the future!
Great place. Where I would buy every car!
Business response:
Thank you so much for your review and feedback Israel! Exceptional customer service is what we strive to provide our customers on a consistent basis. We look forward to serving you again in the future.
DO NOT BUY FROM HERE. I bought a used car from here and it’s been nothing but problems 3 weeks after buying it.. They will tell you they inspect vehicles before purchases but they really don’t. This is the worse purchase I have ever made
Business response:
We are sorry to hear that your experience with your vehicle has been frustrating. Your concerns are important to us, and we regret that the purchase did not meet your expectations. We will be sharing your feedback with our team to evaluate how we can improve our inspection and sales process. If you would like to speak further, please reach out to me. Matt Siudy General Manager msiudy@redmac.net
Frequently asked questions about Genesis of Northwest San Antonio
How is Genesis of Northwest San Antonio rated?
Genesis of Northwest San Antonio has a 4.4 star rating with 291 reviews.
When is Genesis of Northwest San Antonio open?
Genesis of Northwest San Antonio is closed now. It will open tomorrow at 9:00 a.m.