George Reid

Joanne H. 

on Birdeye

5 years ago

It was a very smooth process from application to closing. George communicated with me weekly as promised. 

Susan H. 

on Birdeye

5 years ago

Great service! 

CHRISTOPHER I. 

on Birdeye

5 years ago

Mr. George Reid did an excellent job in walking me through the process for my home loan refinance. All of my questions were promptly addressed and PennyMac did a great job in making this an easy and stress-free experience. I would also like to thank the notary, Ms. Angela Williams (sp?), who was very prompt for our appointment and was also very well prepared for the signing. 

THOMAS E. 

on Birdeye

5 years ago

I received multiple phone calls from different people requesting the same information about a property that was already owned by pennymac. This information was able to be taken by pennymac yet every person that called about it told me to email the person managing my refinancing instead of doing the work themselves. Then I got over a dozen letters of account payoff notices. It's like the bosses from office space are running this place. 

John Perez J. 

on Birdeye

5 years ago

Requirements and processes need to be clarified to avoid miscommunication within the PennyMac team. As a customer, it was disheartening to cancel a closing date that we had scheduled around. Other than that, our representative (Mr. George Reid) was very helpful and very professional. 

Diana K. 

on Birdeye

5 years ago

George was great and available when i needed. 

Tom F. 

on Birdeye

5 years ago

George could not have handled my loan process any better! 

Michael M. 

on Birdeye

5 years ago

Great service 

Mary Rose B. 

on Birdeye

5 years ago

George has done a great job of being on top of my loan processing. He calls once every week to give an update on the status of my loan. I f I leave a voicemail, he promptly calls back to answer my question. He was efficient and well informed.