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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The entire refinance process was easy and quick. Everyone that I had contact with was helpful and pleasant. Thank you.
After I found a better offer, PM matched the rate and beat the competitor by $600 in fees. It pays to shop around, but being able to stay with the same company ultimately made things easier for us all. Communication between myself and the PM rep was always good during the process. Highly recommend.
From the beginning I made it clear I did not want to escrow. Eventually George worked it out but the original settlement date was missed because of escrowing in the settlement. No one called the mobile notary to tell him settlement was not going to take place. We settled one week later but the settlement documents brought to settlement were the ones from the week before. We had to delay the settlement 2 hours until the correct documents were received. As I said, it eventually worked out but it w
Very professional and efficient!
I was really pleasantly surprised with how easy the process was! I chose to refi with Penny Max because I was hoping it would be simpler since they already held my mortgage, but it was faster and better than I hoped. From my loan officer (not sure if I know the right titles) Brandis, to George and the Mac team, they were super helpful, clear, and communicative, making it easier and closing way faster than I thought would happen!
Great experience, already sending future clients to your company.
I had a great experience with the entire team and I was happy with the service and rate that I received. I would recommend penny Mac to any one.
Every time I called George seemed to be confused about everything I asked him and he could never answer my questions
PennyMac made contact just about everyday and it was great. They were right there all the way through. Never had to worry if they had forgotten or if they were working on my new loan or not. I'm glad I decided to go with PennyMac.
George Reid has a 4.6 star rating with 208 reviews.
George Reid is closed now. It will open at 9:00 a.m.