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George Wall Ford
- Automotive
- Red Bank, NJ
About this business
Location details
700 Shrewsbury Avenue, Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
GREAT Rep. came to my car as soon as I walked in-no waiting. I sat in the clean waiting room equipped with coffee and water for only one half hour. Great service and the car wash was a treat.
Business response:
It is great to read such wonderful comments about your recent experience with us, Linda! Safe travels!
New Truck Purchase Overall a good experience. I hate buying new vehicles but the process was relatively easy as the staff did not waste to much of my time.
Repairs I lost my right side mirror due to a garbage can being left partially in the road. Justin Schwartz could not have been more helpful, ordering the part (which was delivered the next morning), and scheduling an appointment that afternoon. The whole job was completed in less than an hour. I am very happy with your service.
Oil change -The works all good...enjoyed the open work space during the service...was able to get work done while I waited
Business response:
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Patrick! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Outstanding My 2016 Lincoln MKX received its first periodic service. Everything was accomplished on time and, as far as I can tell, perfectly. My only minor comment is that, as the service department closed at 5:00 on that Saturday, and I live about 35 minutes from the shop, I would like to have received a cellphone call confirming that the work was completed, or going to be completed, before the absolute last minute before I had to leave in order to arrive prior to the shop's closing. The service manager and receptionist wh... read more
Business response:
Ronald, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Great service, patient and considerate process My salesman, Joe Celli, was very patient and knowledgeable. He took me on a test drive of the model I was interested in leasing. Once we had concluded the financial steps necessary to complete the lease, he spent time going over the special features and operational details of the vehicle. Two days later he was kind enough to call me and ask about my experience and satisfaction with the vehicle.
Business response:
We're pleased to hear everything was completed to your satisfaction, Kevin! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Great service, helpful staff at George Wall's In the past, I have had some bad experiences with dealership service departments, but George Wall's service department has restored my faith. As always, the staff was very helpful. This time, I was there for airbag replacement due to recall, which I imagine is a big job, yet the job was done in a timely manner. A loaner car was provided and my car was protected from dirt and such during the service with seat & floor covering & was returned to me in good condition.
Car purchase Really good experience. Great car, VERY helpful sales associate, and just an all around fun and exciting time. Love the Navigator!
Service Steve provided excellent service. He was, as he always is, pleasant to deal with. Had a problem with a tire, called on a Monday, problem fixed on Tuesday. It's why I've been a George Wall Ford customer for 27 years.
Frequently asked questions about George Wall Ford
How is George Wall Ford rated?
George Wall Ford has a 4.7 star rating with 3,624 reviews.
When is George Wall Ford open?
George Wall Ford is closed now. It will open tomorrow at 9:00 a.m.