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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,955 reviews
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Mary N's profile image
Mary N 
3 years ago

My call was handled very well and all questions answered. 

Shelley J's profile image
Shelley J 
3 years ago

I signed up my mother with Gexa Energy almost a year ago. She has not had any problems with electric service and I have not had any problems with customer service or handling payments through their website. Silvia handled everything for me last year and again today. I don’t think I have ever spoken with the same person at any electric company more than once. I have to say that was refreshing. All around it has been a good experience with Gexa Energy. 

Mckayla B's profile image
Mckayla B 
3 years ago

Alex C was very friendly, and had amazing customer service. Thank you so much for helping! 

Andrea P's profile image
Andrea P 
3 years ago

AMAZING customer service! Second to none. I spoke with a REAL person without the exhaustive "on hold" experience. I finally trust my electricity provider. Oh... and they saved me quite a bit of cash with my rate! Thank You Gexa!!! 

Matt P's profile image
Matt P 
3 years ago

Johanna was very helpful and professional in helping me renew my contract. 

Andy E's profile image
Andy E 
3 years ago

Excellent customer service for renewal of my plan this year 

Kierstin H's profile image
Kierstin H 
3 years ago

The customer call service was wonderful! I got my first account set up with no doubts about this service. Thank you, Silvia! 

RITA H.'s profile image
RITA H. 
3 years ago

EXCELLENT RATES AND THE BEST CUSTOMER SERVICE REPRESENTATIVE, ALEX! NEVER HAVE BEEN DISAPPOINTED WITH GEXA! THANK YOU! 

Joseph B's profile image
Joseph B 
3 years ago

Excellent plan offered by Gexa for their new customers and very Outstanding Customer Service provided by Rick P. who was very helpful in helping us and very detailed. He took time to answer all questions and welcomed us to the Gexa Family!!!! Thank you Rick and Gexa!!! 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,955 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.