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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,955 reviews
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Hieu T's profile image
Hieu T 
3 years ago

The link to renew was not working properly so I had to call and spoke with Sylvia and she was helpful and did what I needed done. Overall it was pleasant experience on the call, I just wished the link online had worked. 

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Laura B 
3 years ago

They were able to answer all my questions and set up my account quickly 

Pat B's profile image
Pat B 
3 years ago

Alex C. was great in helping us save money on our plan renewal. Thank you! 

John C's profile image
John C 
3 years ago

Sylvia was knowledgeable, efficient and helpful. I expect to continue my good experience with Gexa for years to come. John C 

Kenneth B's profile image
Kenneth B 
3 years ago

The representative was friendly and efficient. He answered all our questions and confirmed our understanding of the plan we chose. 

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Terry L 
3 years ago

Gexa rep was very helpful with answering my questions about renewal rate plans and more. She figured up an example of what a bill would be like on a certain plan using last month’s usage and suggested a plan that was close to my current rate. 

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Blanca G 
3 years ago

Gexa has given me a low price per kWh for the last few years. I would recommend their 2-year fixed rate Plan. 

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Barbara G 
3 years ago

Gexa Energy has great service and above average contract plan prices! Customer Service is easy to access - no long phone waiting time. 

Betty C.'s profile image
Betty C. 
3 years ago

I have been with Gexa for almost 15 years! Their customer service, billing and renewals have been amazing! I just called to renew my plan and was provided a fabulous deal! I was informed that this "special" deal is only offered to existing customers. How great it is to be acknowledged as a long term customer! I'd also like to acknowledge, "Barbara", who takes care of Houston and surrounding area customers. I called to renew my plan, She was the most knowledgeable Gexa customer service representative, I ever had! She was able... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,955 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.