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RingCentral is awesome!
Business response:
Thank you so much for your review!
Works well, does what its supposed to do. A couple of quibbles that prevent a 5 star. (1) The app icon on my android home screen shows notifications. Nothing inside the app shows me what I'm supposed to be notified about. (2) I dont really use the team feature. Mostly just the phone, voice and text messages. No way I can find to default to that tab. A minor issue I guess, but annoying. And business tools that we subscribe to on a monthly basis shouldn't be annoying.
Business response:
Thank you for this feedback!
Great way to get things done and works well with staying in contact with loved ones.
Business response:
We're always working hard to improve the app. Thanks for your download and feedback.
Always reliable!
Business response:
Thanks for this great feedback Jesse! We're glad you can count on us.
Very strange approach to customer support: to create a case regarding login problem you need to... Login first! To ask community you need to... Login first! The only option without login is to chat with bot! Upd: login problem were solved by support quite quickly but logic of support portal still has to be corrected!
Business response:
Pavel, I believe we rectified your issue. Please reach out if you're still experiencing challenges with logging in. Review@RingCentral.com
The App was difficult to install at first. After having this App a long while on my device and using it regularly I really thought it was a fantastic App and suddenly it just refused to install after uninstalling it a few weeks. I decided to put it Back on my phone and it wouldn't do it. After many attempts it finally aas installed on to my device. I like it because I use it for counseling sessions. A good App. We will see if it works after re-installing it.
Business response:
Tammy, please email us at review@ringcentral.com with a screenshot of what error you are receiving when trying to download the app & we'll do all we can to help. Thanks!
A great service. Ringcentral is there for you crystal clear calling sms and video features and they appreciate your business. Support is an actual human.
Business response:
Thanks so much, Okeeze Artography! Great to hear from you about your experience!
Dark mode arrived, which is good. But the new interface is very difficult to tell which conversations are "unread" - should be more obvious or distinctive.
Great app for calls, texts, and faxes. Dark mode is a fantastic addition. I still get dropped calls when on data and not WiFi, but that could just be due to bad LTE. The integration with your phone contacts is also good.
Business response:
Thanks for taking a moment to share your experience, Sravanesh!
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