This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Updated app several times in hopes that it would work. Always gets a connection error and my messages never get through. Now with the latest update, my chats don't even show up. Back to the drawing board.
Business response:
Hi Michael,We've released a new version which includes a few bug fixes, can you please update and try again?If the issue persists, please send us an email with the issue you mentioned to glip.mobile.feedback@ringcentral.com and we'll investigate ASAP.Thank you.
I miss messages because it lack the basic ability to set a different notification alert. If that was added, 5 stars.
Business response:
Hi NathanielThanks for your great feedback. We'd like to know more about this idea and also invite you to test a beta if this is ready.Can you please send an email to glip.mobile.feedback@ringcentral.com so that we can follow up?-Glip Team
Never again! No answer from support after 24 hours. No easy way to cancel subscription without going via a non responsive support service.
Business response:
Hi ScottWe apologize for the inconvenience this had brought to you, and would like to investigate this ASAP.Can you please send us an email to glip.mobile.feedback@ringcentral.com? Thank you.
After updating the app, I can no longer log in only in GLIP. I would like to only use the chat features, without linking my ring central login. I only use ring central in my laptop as it eats too much space in mobile. I like to previous version better. Will stop using the app bec of this. So sad!
Business response:
Hi Mai Vitorio PagayonYou should still be able to login by using email and password after signing in using RC credentials once.The new Glip version will not add too much space in mobile. If you strongly prefer disabling calling functionalities please send an email to glip.mobile.feedback@ringcentral.comThanks.
serious mood swings, you will go from getting no notifications to duplicate notifications of old messages endlessly. bona fide garbage
Business response:
Dear customer,Can you please send an email to glip.mobile.feedback@ringcentral.com and we'll investigate as soon as we can.Thank you!
While I love the desktop version of it, the mobile app on the the counter part never worked for me. It has never showed me any notification since the day I installed. I even tried to Uninstall and install it back but no luck. Please solve this asap. P.S. My device is Oneplus 3t running Android 7.1.1
Business response:
Hi VipulSorry for the inconvenience this had brought to you.We'd like to work with you asap to solve this problem.Can you please send an email to glip.mobile.feedback@ringcentral.com and include the issue description there?You can also check out this link for some tips: https://success.ringcentral.com/articles/RC_Knowledge_Article/8554Thanks
Don't understand the purpose of it. My messages show up on the regular RingCentral app. Don't know why you couldn't integrate the messenger into the call app like Google Hangouts does.
Business response:
Hi WayneWe are working on integrating Glip's messaging functionality with RingCentral's calling functionality.Please send an email to glip.mobile.feedback@ringcentral.com if you want to sign up for an early beta.Thanks.
It doesn't display emojis properly on mobile. No read notification
Business response:
Hi SelvaCan you please write an email with the issue you mentioned to glip.mobile.feedback@ringcentral.com so we can further investigate?Thanks a lot!
From last few days I'm not able to use it. Can not connecting to the server. Can't send messages from the application though I'm receiving the messages (sometimes). I've tried logout several times. Even tried reinstalling the application but still facing issue. Glip team help me with this issue. Update: Thanks to glip support team. Your support is just amazing. The issue is fixed on the fly.
Business response:
Hi Kushal,We apologize for the inconvenience this had brought to you. We'd like to solve this ASAP with you. Can you please send an email to glip.mobile.feedback@ringcentral.com and include the issue description in the email body?Thanks for your patience.-Glip Team
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,379 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.