This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
No
Business response:
Dear customer,Could you share what problem happened and send log to "glip.mobile.feedback@ringcentral.com" if you encounter the problem again? Steps to send log:1. Tap hamburger menu in inbox screen2. Tap the "Setting" 3. Tap “About” at the end4. Tap “Send Feedback”We would like to dig into the problem and get you back asap.
I'm missing important messages from upper management on a regular basis. At random times I will get no notifications of direct messages (which is how it is configured) or I'll randomly start getting two notifications for the same message(s). The inconsistency is killing me.
Business response:
Dear Tyler,Could you provide which conversations had the problem to "glip.mobile.feedback@ringcentral.com" if you encounter it again? Also your device log would be super helpful:1. Tap hamburger menu in inbox screen2. Tap the "Setting" 3. Tap “About” at the end4. Tap “Send Feedback”We would like to get you back asap, thanks for reporting
Guys.. You have given one of the best app.. But the recent Network Error issue is Annoying as hell. Please fix it Asap. Entire team is complaining. Shall be forced to switch to another App.
Business response:
Dear Pushpdeep,Could you provide the screenshot to "glip.mobile.feedback@ringcentral.com" if you encounter the problem again? Also, your device log would be super helpful:1. Tap hamburger menu in inbox screen2. Tap the "Setting" 3. Tap “About” at the end4. Tap “Send Feedback”We would like to dig into the problem and get you back asap.
How about being able to respond to a task? Geez
Business response:
Hi Brett, we are working on adding this functionality! You can learn more and follow this Feature Request on our Community: https://community.ringcentral.com/ringcentral/topics/view-and-add-comments-to-task-details-in-glip-mobile
There is no option to for the attachment on Edit Task
I need to perform a total 100+100+ (100x50)= 5200 clicks to add a small team of 100 people????This is not scalable, any shortcut? Let me explain... So far, I need to copy one email address one at a time, and paste them into the invite column, I need to do this 100 times. Then I convert them to coworkers one by one, another 100 clicks. After that I add them to teams by going to the 1st team, and selecting coworkers one by one, add them, then move on to the next team. Here I need to perform 100 clicks per team (I didn't count ... read more
No easy way to add a new team mate to 50 teams. Unless i perform 5 clicks per team to add him, thats 5x50=250 clicks for just one new team mate. How is this efficient? I can achieve the same with 3-5 clicks in Slack.
There seems to be issue with the notification function of the app. It randomly (I haven't found any reason as of yet) stops notifying me of incoming messages. Whether from groups I belong to or from individuals, I don't receive an audible notification nor a visual one.
Just looking for ring tones and got a bunch of ads for everything but..
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,379 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.