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Great app, but layout needs improvement
Business response:
Thank you for your feedback, Louis! If you have ideas on how to improve the RingCentral App, please let us know on our Ideas Portal! Here is the link: ideas.ringcentral.com
Update #2: the call volume has been fixed. Using ver 21.3.11.504 I deleted app and re downloaded fresh. **Update: If the patch was released, it didn't work. Still no ring volume.** The ring volume is so low now you can't hear it. Worked fine yesterday morning and then by afternoon something changed. Not sure if it was an update. No way to adjust ring volume in app. All volume settings on phone are maxed and regular phone rings fine. When selecting a ringtone in app, the sound plays fine, but when you actually get a call the ... read more
Business response:
We're so glad to hear this, Jon. If we can assist with anything else, don't hesitate to contact us at review@ringcentral.com
I have just bought an S21. I had S9 before. No problems. Now I can't hear the ringtone on new S21. Its there but so quiet. I am relying on vibration to see calls coming in. Was working this morning first thing I think. Have tried uninstalling and reinstalling app as was copied from old phone in case it makes a difference but won't know until tomorrow if helped or not. If not any other ideas? All settings are at maximum. Thanks
Business response:
Lisa, could you please confirm that your app version is 3.21.11? Reach out to us at review@ringcentral.com if you would prefer. We appreciate your patience!
On point to my likes
Business response:
Thanks for the review, Marialuisa!
Love this app. I turn it on at work and it allows the work phone to ring on my mobile phone.
Business response:
Thank you for this feedback, Alex!
Good 👍
Business response:
Thank you, John!
Very good.
Business response:
Thanks for the review!
Amazing service
Business response:
Thank you for this review, Ryan!
As a phone app it works great for work; however, when I am at the office or at home on the week-end I don't want the calls to come in on my mobile phone, just the softphone on my work computer. This software still manages to ring when I've killed it in the android task manager or restarted my phone.
Business response:
Hi Nathan, thanks for this feedback. To stop receiving phone call notifications on your android, we recommend turning on Do Not Disturb. Here is an article with more info: https://support.ringcentral.com/article/RingCentral-App-Calls-and-Video-Calls-Automatically-Silenced-When-Phone-is-Set-to-DND.html
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