This profile has been claimed by the business owner or representative.
128 E 33rd St, Edmond, OK, 73013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have been coming to glo for almost 2 years and specifically the glow on Broadway for a year. I have loved coming in multiple times a week and have always had great customer service! The past week when I have been coming in I've been put in the wrong bed, forgot about in the lobby and just all around not the service I had received in the past. This could be the cause of new employees and some things can be understandable. that being said, I do not want to feel the need to switch locations to get better customer service agai... read more
I'm so frustrated. I came in 2 days ago and tried to purchase a single UV tan and the girl, while nice, tried her best to sell me a monthly membership that I did not want. i understand that she was trying to save me money, but I simply wanted to purchase a tan with no further obligation. I don't know even mind over paying since I don't go all of the time. I liked the results, so I thought I would go again today. I went in and tried to do the same thing I did 2 days ago and the girl told me that was no longer an option and no... read more
Business response:
Hi Andrea. Thanks for taking the time to share your thoughts with us. This is not the experience we want our clients to have and I'm sorry that you had a less than stellar experience. We will address this immediately and hope you'll give us another chance. Please email us at hello@glotanning.com with your contact information so I can assist you with this and discuss further as I would love to hear more about your concerns.
As soon as we walked into the salon we immediately felt judged. The staff was extremely rude and impatient. As we were talking to the staff they seemed annoyed that we were wondering about their policy. The employees were disrespectful and seemed upset that we wanted to use their services. We understood that there was a policy that states "Underage teens must have parent consent to use their services". We asked the staff if a Facetime call or Phone call would be acceptable as parents consent and we were rudely shut down. We ... read more
Me and my friends went to get a spray tan this weekend. When we walked in they told us they couldn't service us unless we had a legal guardians verbal consent. We we're fine with this and went and sat on one of the waiting rooms couches to see if our parents could come to give verbal consent. This is when we started to get dirty looks from the workers and started to feel like they were judging us. When we went to the front to ask a few questions they were extremely rude, seemed annoyed that we even had questions, and gave un... read more
Me and my girlfriends were extremely excited to go take advantage of the free service weekend. Immediately as we walk in, we were met with an unwelcoming vibe. We were not allowed to get any services done because of the apparent policy that underage teens needs a guardian with them to be able to get anything done. We asked a couple questions to try to figure out our dilemma and unfortunately we were met with extreme rudeness and judgement. The workers were impatient and not kind to us. I hope that no one else gets treated li... read more
Went today for some relaxing time. I got everything but that. People waiting for someone to set there beds up after already being checked in. I waited 20 minutes for a wet pod. That's fine, but don't check me in and put me in a room that you don't know anything about the equipment. Didn't know how to even turn it on. Then you say you will send someone in and you don't! Why because she's still trying to set up the other people that never got set up. Finally got into my bed and never made it to a spray tan. Another 10 to 15 mi... read more
Business response:
Hi Lora! Thank you so much for your feedback! We truly appreciate it! I am so happy that you are enjoying Glo! :)
Glo Tanning has a 4.3 star rating with 231 reviews.
Glo Tanning is closed now. It will open tomorrow at 9:00 a.m.