Grand Prairie Ford

4.3

Car Dealers
Grand Prairie, TX

About this business

Automotive Car Dealers

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 8:00 p.m.
Tue	7:00 a.m. to 8:00 p.m.
Wed	7:00 a.m. to 8:00 p.m.
Thu	7:00 a.m. to 8:00 p.m.
Fri	7:00 a.m. to 8:00 p.m.
Sat	7:00 a.m. to 8:00 p.m.
Sun	Closed

4.311,525 reviews

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Mayramayra574

2 years ago

Mr.Mercer gave us the best experience on buying our new F250 y’all come down to GP Ford and check him out 💯

Business response:

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

JontelJones

2 years ago

Jackie was great and treated us with patience and respect. I was able to express concerns and opinions and he worked with me on every one. Overall great experience.

Business response:

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

sfred

2 years ago

This place was great! Open and honest through the whole process and they were very helpful when needed.

Business response:

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

doug

2 years ago

Sales and finance staff people were very helpful and courteous. Dealer add on of over $2000.00 added onto sales price, TT&L and document fee. It was removed when I started to walk out. Website clearly stated the price and that TT&L and document fee were not included in price, but said nothing of dealer add on.

Business response:

We're sorry to hear that you are dissatisfied with our pricing. Our team constantly strives to offer competitive and fair prices to our valued customers. We understand the importance of transparency when it comes to pricing, and we always aim to provide detailed breakdowns of all costs associated with our products and services. Your feedback is valuable to us, and we would appreciate the opportunity to better understand your concerns. Please reach out to our customer service team, and we'll be more than happy to discuss the ... read more

jkxking01

2 years ago

Awesome experience! Ron Smith was very professional, friendly and he made the whole experience easy and took great care of us. He took the time to show us the different models we were interested in and explained in great detail the differences and helped us decide on our new car. We'll be coming back for sure for our next purchase!

Business response:

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

Jason.bentley

2 years ago

Jackie Mercer is awesome. He was very helpful. I love love love my new truck.

Business response:

JG0027

2 years ago

Smooth and enjoyable experience! Ask for Alex or Jackie! They were very helpful and friendly.

Business response:

Danielle

2 years ago

This was the easiest car buying experience of my life. My salesperson, Nash & his sales Mgr. Steven were both very nice to work with. Their follow up was exceptional, Steven went above & beyond to take care of a major item & the Finance Mgr. was also exceptional. A very good experience, I look forward to now working with the Service Dept on my routine maintenance.

Business response:

Hep28

2 years ago

Great dealership. Ron Smith took care of me and got me in a fantastic new truck. Will come back for my next purchase

Business response:

Thank you for your positive review! We are so happy to hear that you had such a good experience with us, and we are looking forward to seeing you again in the future!