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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
1st rate service dept. Antonio took care of my Bronco in a prompt and professional manner and kept me updated as the work was being done. Highly recommended. I'll be a long time customer.
Business response:
Thank you for your kind words! We're thrilled to hear that Antonio provided you with excellent service and kept you informed throughout the process. We truly appreciate your recommendation and look forward to being your go-to service provider for years to come! If you ever need anything else, don’t hesitate to reach out.
Brenda went above and beyond the call of duty very helpful and informative, very professional!!!!!!
Business response:
Thank you for your glowing feedback! We're thrilled to hear that Brenda provided such helpful, informative, and professional service. Going above and beyond is what we strive for, and it’s wonderful to know she exceeded your expectations. We’ll be sure to share your kind words with her. Thank you for choosing us, and we look forward to assisting you again in the future!
Very pleasant and experienced. Listened intently and provided great insight on what I was looking for. I am pleased with the purchase.
Business response:
Thank you for sharing your experience! We're thrilled to hear that our team provided attentive and insightful service, helping you find exactly what you were looking for. Congratulations on your purchase—we're so glad you're pleased with it! If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!
Pretty good dealership. They are willing to work with you. Courtesy and polite the staff were.
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with our team. We pride ourselves on being courteous and working with our customers to ensure a great experience, and we're pleased that was reflected during your visit. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!
This is one of the best car dealers I've dealt with in years Sergio and Melissa has very great customer service skills and I will refer my friends to you guys anytime
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Sergio and Melissa provided you with excellent customer service. It's always our goal to create a positive experience for our customers, and we're so happy to know we succeeded. We truly appreciate your willingness to recommend us to your friends, and we look forward to serving you and your referrals in the future! If you ever need anything, don’t hesitate to reach out.
Very clean and large dealership that was welcoming and felt cozy. Would recommend to other people
Business response:
Thank you for your kind words! We're delighted to hear that you found our dealership welcoming and cozy. We strive to create a comfortable atmosphere for our customers, and we're glad that you felt that during your visit. We appreciate your recommendation and look forward to serving you again!
It was a pleasant experience. with a nice salesman. He seems to be very knowledgeable and caring to his customers.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that our salesman was able to provide you with knowledgeable and caring service. We always strive to ensure our customers have a pleasant experience, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!
Exelente atencion y su servicio de primera . recomendado Hoy y sempre , hice amigos. Y volvere cuando lo necesite otra vez......
Business response:
¡Gracias por tus amables palabras! Nos alegra saber que tuviste una excelente experiencia con nosotros y que nuestro equipo te brindó una atención de primera. También nos alegra saber que hiciste nuevos amigos aquí. Tu recomendación significa mucho para nosotros y esperamos recibirte nuevamente cuando nos necesites. ¡Gracias por elegirnos!
Good follow up from salesman. Told came with two key fobs after I closed deal only one was available. Dealership said sorry we will not provide another.
Business response:
Thank you for your feedback. We're glad to hear that you received good follow-up from your salesperson, but we regret the situation with the key fobs. It’s disappointing to learn that you were not provided with the second fob as promised, and we understand how frustrating this must be. We would like the opportunity to resolve this issue. Please contact Maricela Vera at Mvera@grandprairieford.com so we can address your concerns directly and work toward a solution. We value your business and hope to make this right for you.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,531 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.