This profile has been claimed by the business owner or representative.
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service at Grand Prairie Ford is spectacular. Cassondra was patient and did not present high pressure sales. I recommend Grand Prairie Ford and Cassondra to everyone
Business response:
Wow, thank you so much for the kind words! We take pride in providing exceptional service, and we're thrilled to hear Cassandra exceeded your expectations with her patience and helpfulness. We'll be sure to pass your compliments on to her! At Grand Prairie Ford, we're committed to making the car buying experience stress-free. If you're ever in need of anything in the future, please don't hesitate to ask for Cassandra or any of our friendly team members. We appreciate your business and look forward to seeing you again down th... read more
Jackie did an amazing job at getting us in not one but two vehicles that were in our price range and made sure we were happy.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Jackie went above and beyond to find the perfect vehicles for you, not just one! Finding cars that fit your budget and preferences is a key part of the car buying experience, and we appreciate you acknowledging Jackie's efforts. At Grand Prairie Ford, we strive to ensure customer satisfaction, and it sounds like Jackie made sure you left happy with two new vehicles! We'll be sure to pass on your kind words to her – she'll be happy to know her dedication is appre... read more
Jackie always makes us fell like family. He takes the time make sure you are not only getting the right car for and your family but the best deal. Thanks again Jackie, until next time sir.
Business response:
We're delighted to hear that Jackie makes you feel like family at Grand Prairie Ford! Thank you for taking the time to leave such a heartwarming review. At Grand Prairie Ford, we believe in building relationships with our customers and understanding their needs. It sounds like Jackie truly embodied that philosophy by taking the extra time to ensure you found the perfect car for your family. We appreciate you acknowledging his dedication to finding you the best deal possible. Finding the right car at the right price is import... read more
My Saleperson Ron was awesome very helpful and knowledgeable about what I was telling him I needed. Definitely recommend Grand Praire Ford and look for Ron when you go. You want be disappointed.
Business response:
We're so glad to hear you had a fantastic experience at Grand Prairie Ford! Thank you for recognizing Ron's helpfulness and knowledge. It means a lot to us that he was able to understand your needs and find the perfect car for you. We appreciate your recommendation and letting others know to look for Ron when they visit. We're confident he can provide the same exceptional service to everyone! Congratulations on your new car, and welcome to the Grand Prairie Ford family! Please don't hesitate to reach out if you have any ques... read more
Service was great, he got me in and out quickly. Grand prairie Ford has a huge selection.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your service experience was quick and efficient. We know your time is valuable, so getting you back on the road quickly is a priority. It's also great to hear you were impressed with our huge selection! Having a variety of vehicles to choose from allows you to find the perfect fit for your needs. Thanks again for choosing Grand Prairie Ford!
This is my second purchase with Jackie, he makes this process too easy. I got the truck I wanted, the way I wanted it well before date promised. Jackie is amazing at what he does, if you are in the market for a new ford come see Jackie you will not be disappointed!
Business response:
We're so happy to hear you had another fantastic experience with Jackie! Making the car buying process as easy as possible is what we strive for, and it sounds like Jackie delivered once again. We're thrilled you got the exact truck you wanted, even well ahead of schedule! Thank you for the high praise – we'll be sure to pass your kind words on to Jackie. If anyone is looking for a new Ford and wants an amazing experience, Jackie is definitely your guy! Thanks again for choosing us, and congratulations on your new truck!
Such a refreshing feeling coming from an awful experience at another dealership. So friendly here and such a clean facility. Got my dream truck 🤩
Business response:
We're so happy to hear your experience was a refreshing change, Corbin! We understand that car buying can sometimes be stressful, and we appreciate you trusting us after a negative experience elsewhere. At Grand Prairie Ford, we strive to create a welcoming and friendly environment for all our customers, and it sounds like we achieved that for you. We're also glad to hear our facility was clean and inviting! Congratulations on getting your dream truck – that's fantastic! We're thrilled we could play a part in helping you fin... read more
On March 26, 2024, I was involved in an accident that resulted in my 2022 Ford Explorer Limited being damage beyond repair. I contacted several Ford Dealers in the area for a replacement. I personally visited the dealership where I purchased the 2022. Grand Prairie Ford staff was superior to the other dealership. They wanted to sale me a vehicle. I was completely satified every step of the way. Their followup after the sale has been outstanding. They definitely earned my admiration. Thanks Joe Pachinko and Grand Prairie Ford... read more
Business response:
We're so sorry to hear about your accident, but incredibly grateful you're safe. Thank you for choosing Grand Prairie Ford again to replace your 2022 Ford Explorer Limited. It means a lot that you found our staff to be superior to others, and that they focused on finding the right vehicle for you, not just a sale. We strive to provide a completely satisfying experience at every step, and we're thrilled to hear Joe Pachinko and our team achieved that for you. We'll be sure to pass along your kind words, especially to Joe. Our... read more
Could not have had a better experience with the purchase of my new vehicle…. Great team at Grand Prairie Ford… my son said you were great people… he was spot on … thank you
Business response:
We are absolutely thrilled to hear you couldn't have had a better experience purchasing your new vehicle! Our team strives to make every purchase smooth and enjoyable, so your feedback truly means a lot. We'll be sure to pass along your kind words to the entire team – especially knowing your son thinks we're 'great people,' that makes our day! Thank you for choosing Grand Prairie Ford, and congratulations on your new car! We look forward to keeping you happy on the road for miles to come.
Grand Prairie Ford has a 4.3 star rating with 11,531 reviews.
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.