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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ever since I have bought my f250, the service I have received has been very good
Business response:
Thank you for the fantastic review! We're thrilled to hear that you've consistently received very good service at our dealership since purchasing your F250. At Grand Prairie Ford, we're committed to providing exceptional service throughout the entire ownership experience, and it means a lot to know we're achieving that for you. We appreciate your continued loyalty! We look forward to seeing you again soon and ensuring your F250 keeps running smoothly for many miles to come.
Everyone I worked with was friendly and professional. They showed me my vehicle and answered all of my questions. Dealing with the financial issues were also a positive experience.
Business response:
We're so glad to hear everyone you interacted with was friendly and professional! We strive to make the entire car buying process a smooth experience, from showing you the vehicle to answering your questions and navigating the financial aspects. Thank you for recognizing our team's efforts! Congratulations on your new car!
The customer service was above all expectations. The way that Ron worked with us and did everything in his power to help us was just awesome.
Business response:
Wow, that's fantastic to hear! Thank you for taking the time to leave such a detailed review. We appreciate you letting us know that the customer service exceeded your expectations, and that Ron truly went the extra mile to assist you. At Grand Prairie Ford, we strive to provide exceptional service, and Ron exemplifies that commitment. We'll be sure to pass on your kind words to him!
Awesome service crew. They are very dedicated to their customers and go above and beyond to help out customers.
Business response:
We're so happy to hear about your positive experience with our service crew! Their dedication to our customers is what truly sets them apart. Thank you for recognizing their efforts to go above and beyond. We appreciate your business!
The Best! Best...The Best...The Best...The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..!
Business response:
Thank you for your positive review!
I purchased my F150 Powerboost from Grand Prairie Ford. Anthony has been my contact for service on my truck since I purchased it. He and his team always take care of my needs and do so in a timely manner. All my future purchases and services will be at this location. Give them your local support. Give them the opportunity to earn your trust like they have earned mine.
Business response:
We're so proud to have earned your trust! Thank you for choosing Grand Prairie Ford for both the purchase of your F-150 Powerboost and your service needs. It's fantastic to hear that Anthony and his service team consistently take care of your needs in a timely manner. That level of customer service is what we strive for, and we appreciate you recognizing their dedication. Your loyalty means a lot to us – knowing you'll return for future purchases and services is a huge compliment! We'll continue to work hard to gain the trus... read more
Always great service Fast polite and efficient service Very helpful quick service, fast delivery of vehicle
Business response:
Wow! This review makes our day! We strive to deliver on all these aspects, and it means a lot to hear we achieved that for you. We'll be sure to pass your compliments on to the entire team! Thanks again for choosing us, and we look forward to seeing you again soon for another speedy service experience.
Everything was fantastic - communication, workmanship, service - but it took a while. It was a pretty complicated repair.
Business response:
Thank you for taking the time to leave such a thoughtful review! We're so glad to hear that you were impressed with our communication, workmanship, and overall service – that's exactly what we strive for! We understand a lengthy wait can be frustrating, and we apologize if the repair took longer than anticipated. For complex repairs like this, we prioritize doing the job thoroughly and correctly. Your feedback helps us continuously improve our customer experience. We appreciate your patience and are thrilled you're happy wit... read more
The wait was a little long, but the service was great! The service guy was knowledgeable he kept me informed on what was going on with my vehicle. Great Service!
Business response:
Thank you for taking the time to leave a review! We appreciate your understanding about the wait time and we're thrilled to hear that the service technician was informative and kept you updated. We strive to provide excellent service, and it's comments like yours that let us know we're on the right track. We hope to see you again soon!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,531 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.