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Grand Rapids Gm WHY BUY FROM GRAND RAPIDS GM We know that there are a lot of dealerships that you can consider when it comes to purchasing your new Chevrolet, Buick or GMC. We would like to share why so many buyers decide to do business with us. We have one of the highest customer satisfaction ratings in the region. This is due to our devotion to our customers and their experience when working with Grand Rapids GM, and we have worked hard to streamline the internet buying process to make your car-buying as simple and enjo... read more
1610 S Pokegama Ave,, Grand Rapids, MN, 55744, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Just purchased a pre-owned vehicle today! What a smooth and stress free transaction! Big thanks to Dan, Michelle and Jake! Looking forward to working with you all in the future! And I love my new ride!
Business response:
Shauntel, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Grand Rapids GM Team
5 Stars. I had the pleasure of working with Mary Lorentz. She was amazing. Listened to what it was I was looking for. She wiped everything down for me and understood how important it was to have a vehicle that suited all of my needs professionally as a realtor to transport my signs and personally to have a reliable vehicle with an excellent safety rating. Thank you Mary for everything. Missy Jenner Grand Rapids.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Grand Rapids GM Team
Had a great experience working with Chris Berglund and Leigh Lonson today up at Grand Rapids GM. Totally worth the beautiful drive from the cities 😀. Thanks Chris for the first class service!
Business response:
We appreciate the kind words, Erik. We look forward to seeing you again in the future! - The Grand Rapids Team
All of the staff here at Grand Rapids GM were amazing! They were very helpful with finding a truck that best fit our family and our needs while also getting us the best possible price! The process to buying our 2020 Silverado was quick and easy! I would highly reccomend Dan Dobie! All the staff were wonderful and made sure to go through every part of the new truck with me after purchase and we couldnt have been happier with their service!
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Grand Rapids GM Team
excellent customer service
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Grand Rapids GM Team
I bought a new used Silverado from Chris Berglund last week. Dealing with Chris was fantastic. And I’m a hard guy to please. He did everything he told me he was going to do. Less then 24 hours after we had the truck we noticed an antifreeze leak. So I brought it back to Chris and he acknowledged it to. This was on late Saturday... on the following Monday he came to my work picked up the truck. The guys in the shop promptly fixed it. Chris brought my truck back to my work. I want to recommend Chris and all the people I de... read more
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Grand Rapids GM Team
Jeff made the process completely painless and easy! Will absolutely be a return customer.
Business response:
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Grand Rapids GM Team
For me, buying a vehicle is a daunting experience. I'm sure there are many reading this that feel the same way. When I walk into Grand Rapids GM, I'm not treated as a dollar sign but as a customer and, importantly, as an equal. They aren't trying to make you walk out the door that day with a new vehicle if you are not ready to take that step. When you are ready, the process is seamless. My salesman was Chris Berglund and I would highly recommend him for his professionalism, easy demeanor and knowledge. Chris and the entire t... read more
Business response:
Thank you so much for your feedback, Jens. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Chris. Please let us know if we can ever help you in the future. Best, Grand Rapids GM Team
Interesting story. I was driving home last night and my automatic lights did not come on. Not sure what the gentlemans name is. I believe he is either owner or manager. He got my attention while driving next to me on the road, something was wrong with my car. I was confused, pulled into Hoilday South parking lot. The gentleman told me my headlights were not on, and I did not have lights on in the back. He said ' I didn't want someone to hit you". I recently bought this car and still do not have license plates. So, ... read more
Business response:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, The Grand Rapids GM Team
Grand Rapids GM has a 4.9 star rating with 1,425 reviews.
Grand Rapids GM is closed now. It will open tomorrow at 8:00 a.m.