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Grand Rapids GM

4.9

About this business

Grand Rapids Gm WHY BUY FROM GRAND RAPIDS GM We know that there are a lot of dealerships that you can consider when it comes to purchasing your new Chevrolet, Buick or GMC. We would like to share why so many buyers decide to do business with us. We have one of the highest customer satisfaction ratings in the region. This is due to our devotion to our customers and their experience when working with Grand Rapids GM, and we have worked hard to streamline the internet buying process to make your car-buying as simple and enjo... read more

Location details

1610 S Pokegama Ave,, Grand Rapids, MN, 55744, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,356 reviews
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Sammy Johnson's profile image
Sammy Johnson 
recommend  Recommended
3 years ago

Our Traverse had a faulty seatbelt assembly two working days before we were to leave on a road trip out West. Service was very responsive - immediately ordering the new assembly and having it installed by 7:45am on Monday morning after it arrived over the weekend. Great communication along the way as well. 

Business response:

Thank you for leaving us this great review, Sammy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Grand Rapids GM Team  

John Artisensi's profile image
John Artisensi 
recommend  Recommended
3 years ago

Great place to buy a car without undue pressure. Professional and polite approach to selling. Knowledgeable and helpful sale staff. 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Grand Rapids GM. Thank you so much for your business and please let us know if there's anything else we can do for you. Grand Rapids GM Team  

Jordan Morgan's profile image
Jordan Morgan 
recommend  Recommended
3 years ago

Chris was willing to stay after hours to help me out! very fast and polite people I'd definitely recommend buying here if you plan to get what you pay for!! it was a very good exsperience and I will be returning again when needed. 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Grand Rapids GM Team  

Shannon Murphy Rocco's profile image
Shannon Murphy Rocco 
recommend  Recommended
3 years ago

Best people to deal with when getting a vehicle. Leigh, Nate, and all of the support staff are kind, professional, and straightforward. We get all of our vehicles here and so do my parents who live three hours away. Thank you GRGM. I LOVE my new Cadillac!! 

Business response:

Shannon, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Grand Rapids GM! Best, Grand Rapids GM Team  

Sonja Ramsdell's profile image
Sonja Ramsdell 
recommend  Recommended
3 years ago

Nate( sales) and Jake (financing)took excellent care of us today! We will return as they were helpful, knowledgeable and treated us with respect and care!! Customer service that is decent is hard to come by and these guys knocked it out of the park today for us!! 

Business response:

Thank you for recognizing your experience at Grand Rapids GM. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Grand Rapids GM Team 

Susan McClellan's profile image
Susan McClellan 
recommend  Recommended
3 years ago

Customer service was amazing! So friendly and accommodating! Would definitely recommend Grand Rapids GM to anyone looking to purchase a vehicle! 

Leroy Bertsch's profile image
Leroy Bertsch 
recommend  Recommended
4 years ago

My wife and I had a great experience buying our new Silverado. Stacey, Nate,Molly and Virginia were great to work with. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Grand Rapids GM Team 

Jeanette Pawelski's profile image
Jeanette Pawelski 
recommend  Recommended
4 years ago

Just bought a Dodge Caravan 2019 in pristine condition with the help of Mary. We told her by phone what we were looking for, when we arrived at the dealership she had a car there waiting for us. It was exactly what we were hoping to find. She is a gem!! Made it so easy and quick. Molly in financing was so great, made that easy as pie. We were in and out with a car in an hour and a half. Thanks you two!! 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Grand Rapids GM Team 

Craig Petroske's profile image
Craig Petroske 
recommend  Recommended
4 years ago

Another fantastic experience. Chris Berglund again was outstanding. This was my second time getting a new vehicle with him. Highly recommend! 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Grand Rapids GM Team 

Frequently asked questions about Grand Rapids GM

How is Grand Rapids GM rated?

Grand Rapids GM has a 4.9 star rating with 1,356 reviews. 

When is Grand Rapids GM open?

Grand Rapids GM is closed now. It will open at 8:00 a.m.