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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everyone were nice and friendly. The oil change was done within a reasonable amount of time while I waited I didnt need a tire rotation because I had just bought brand new tires prior to this service
Business response:
Thank you for leaving such a kind review! Your words mean a lot to us, and we're glad to hear that we were able to meet your expectations.
The service was performed well, for a good price, and on time.
Business response:
Thank you so much for your wonderful review!
Service was quick and on target. Alfredo took great care to make sure all went well.
Business response:
Thank you for leaving such a kind review! Your words mean a lot to us, and we're glad to hear that we were able to meet your expectations.
The valet service pickup and delivery of my vehicle was professionally handled. I was informed on the status of my vehicle throughout the service of my vehicle. Very professional!
Business response:
Thank you so much for your wonderful review!
professional, punctual, personable, nearly perfect. The only way to improve would have not to have been a recall at all, but then that was not the dealerships fault.
Business response:
Thank you very much for your kind words and positive feedback!
I give them 5 stars because they comped the service. I took over 2 hrs for them to do a routine service without tire rotation. I used to be a mechanic and know how long this typically takes. The were very nice about it when I questioned the length of time it took. They volunteered to comp the service, I did not ask for it. Great job.
Business response:
Thank you very much for your kind words and positive feedback!
Great waiting area! Very friendly people. My truck was very well taken care of!
Business response:
Thank you very much for your kind words and positive feedback!
Excellent service was done promptly. My service advisor, Heath, was exemplary and kept me constantly informed of the nature and progress of service.
Business response:
Thank you very much for your kind words and positive feedback!
They did the job well, the time I waited with my car sitting in the bay. Never got texts or updates like I told I was appt at 830, was there till 1130. My car sat in front area completed for over 45 min before I walked over and asked abt it. Service advisors were nice, just maybe spread to thin?
Business response:
Thank you so much for your positive review!
Grapevine Ford has a 4.4 star rating with 16,960 reviews.
Grapevine Ford is closed now. It will open at 7:00 a.m.