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Grapevine Ford

4.4

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.416,960 reviews
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2017 LINCOLN MKX RESERVE Owner's profile image
2017 LINCOLN MKX RESERVE Owner 
3 years ago

Everyone were nice and friendly. The oil change was done within a reasonable amount of time while I waited I didnt need a tire rotation because I had just bought brand new tires prior to this service 

Business response:

Thank you for leaving such a kind review! Your words mean a lot to us, and we're glad to hear that we were able to meet your expectations. 

2019 LINCOLN NAUTILUS RESERVE Owner's profile image
2019 LINCOLN NAUTILUS RESERVE Owner 
3 years ago

The service was performed well, for a good price, and on time. 

Business response:

Thank you so much for your wonderful review! 

2017 FORD EXPLORER XLT Owner's profile image
2017 FORD EXPLORER XLT Owner 
3 years ago

Service was quick and on target. Alfredo took great care to make sure all went well. 

Business response:

Thank you for leaving such a kind review! Your words mean a lot to us, and we're glad to hear that we were able to meet your expectations. 

Diane M.'s profile image
Diane M. 
3 years ago

The valet service pickup and delivery of my vehicle was professionally handled. I was informed on the status of my vehicle throughout the service of my vehicle. Very professional! 

Business response:

Thank you so much for your wonderful review! 

2016 FORD FUSION TITANIUM HYBRID Owner's profile image
2016 FORD FUSION TITANIUM HYBRID Owner 
3 years ago

professional, punctual, personable, nearly perfect. The only way to improve would have not to have been a recall at all, but then that was not the dealerships fault. 

Business response:

Thank you very much for your kind words and positive feedback! 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
3 years ago

I give them 5 stars because they comped the service. I took over 2 hrs for them to do a routine service without tire rotation. I used to be a mechanic and know how long this typically takes. The were very nice about it when I questioned the length of time it took. They volunteered to comp the service, I did not ask for it. Great job. 

Business response:

Thank you very much for your kind words and positive feedback! 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
3 years ago

Great waiting area! Very friendly people. My truck was very well taken care of! 

Business response:

Thank you very much for your kind words and positive feedback! 

2018 LINCOLN MKZ SELECT Owner's profile image
2018 LINCOLN MKZ SELECT Owner 
3 years ago

Excellent service was done promptly. My service advisor, Heath, was exemplary and kept me constantly informed of the nature and progress of service. 

Business response:

Thank you very much for your kind words and positive feedback! 

2022 FORD BRONCO/BIGBEND/BLAC/OUTER Owner's profile image
2022 FORD BRONCO/BIGBEND/BLAC/OUTER Owner 
3 years ago

They did the job well, the time I waited with my car sitting in the bay. Never got texts or updates like I told I was appt at 830, was there till 1130. My car sat in front area completed for over 45 min before I walked over and asked abt it. Service advisors were nice, just maybe spread to thin? 

Business response:

Thank you so much for your positive review! 

Frequently asked questions about Grapevine Ford

How is Grapevine Ford rated?

Grapevine Ford has a 4.4 star rating with 16,960 reviews. 

When is Grapevine Ford open?

Grapevine Ford is closed now. It will open at 7:00 a.m.