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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My service with Gracie was very professional and seamless. She gave outstanding customer service and deserves a pay increase!
Problem identified and resolve as quickly as part would allow. service was out standing
Why service rep, Anthony, did a great job. Took care of everything and even got me a Lyft driver to let me go have a meal while the service was being taken care of. Great Job!
My service advisor Heath Timmons always provides great service and continuity.
Everything was basically ok. Few issues with transportation, but they were resolved.
Business response:
Thank you for your feedback! It sounds like you had a good service experience with us - we'd love to know how to earn that last star and retain your continued business.
Done while l waited at the shop.
Everything was great, always superb service. The service lady Azalia was very Professional. Keep me updated on the other services that the mechanics saw That's a Awesome team that you have at Ford. Thanks for the service
Pickup & delivery of my Nautilus was outstanding. I assume the desired maintenance was performed. The brakes still occasional squeal. If Nautilus was washed it was a half assed job. It was not vacuumed!
Business response:
Thank you for your feedback. I apologize for any lack of communication with your vehicle's repair & we're available for any questions or concerns. We appreciate your time & business & will also share your input with our wash crew!
Service was outstanding. Friendly and great value.
Grapevine Ford has a 4.4 star rating with 16,363 reviews.
Grapevine Ford is closed now. It will open tomorrow at 7:00 a.m.