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Grapevine Ford

4.4

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.416,363 reviews
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2014 FORD F150 SUPERCREW Owner's profile image
2014 FORD F150 SUPERCREW Owner 
a year ago

My service with Gracie was very professional and seamless. She gave outstanding customer service and deserves a pay increase! 

2013 FORD EDGE LIMITED Owner's profile image
2013 FORD EDGE LIMITED Owner 
a year ago

Problem identified and resolve as quickly as part would allow. service was out standing 

2021 FORD F150 Owner's profile image
2021 FORD F150 Owner 
a year ago

Why service rep, Anthony, did a great job. Took care of everything and even got me a Lyft driver to let me go have a meal while the service was being taken care of. Great Job! 

2018 LINCOLN MKC RESERVE Owner's profile image
2018 LINCOLN MKC RESERVE Owner 
a year ago

My service advisor Heath Timmons always provides great service and continuity. 

2020 LINCOLN NAUTILUS RESERVE Owner's profile image
2020 LINCOLN NAUTILUS RESERVE Owner 
a year ago

Everything was basically ok. Few issues with transportation, but they were resolved. 

Business response:

Thank you for your feedback! It sounds like you had a good service experience with us - we'd love to know how to earn that last star and retain your continued business. 

David M.'s profile image
David M. 
a year ago

Done while l waited at the shop. 

2012 FORD F150 SUPER CAB Owner's profile image
2012 FORD F150 SUPER CAB Owner 
a year ago

Everything was great, always superb service. The service lady Azalia was very Professional. Keep me updated on the other services that the mechanics saw That's a Awesome team that you have at Ford. Thanks for the service 

2024 LINCOLN NAUTILUS BLACK LABEL Owner's profile image
2024 LINCOLN NAUTILUS BLACK LABEL Owner 
a year ago

Pickup & delivery of my Nautilus was outstanding. I assume the desired maintenance was performed. The brakes still occasional squeal. If Nautilus was washed it was a half assed job. It was not vacuumed! 

Business response:

Thank you for your feedback. I apologize for any lack of communication with your vehicle's repair & we're available for any questions or concerns. We appreciate your time & business & will also share your input with our wash crew! 

2009 LINCOLN MKS Owner's profile image
2009 LINCOLN MKS Owner 
a year ago

Service was outstanding. Friendly and great value. 

Frequently asked questions about Grapevine Ford

How is Grapevine Ford rated?

Grapevine Ford has a 4.4 star rating with 16,363 reviews. 

When is Grapevine Ford open?

Grapevine Ford is closed now. It will open tomorrow at 7:00 a.m.