GreenTree Inn Sedona

Business response:

Dear Francois, It's great to hear that you were satisfied with several aspects of your stay, including the room size, bed comfort, air conditioning, and cleanliness. Your positive feedback is appreciated. We appreciate your feedback about breakfast, and we'll strive to make it more consistent and enjoyable for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even better stay next time. Your comfort and satisfaction remain our top priorities. Thank You, GreenTr... read more

Business response:

Dear Xavier, Thank you for taking the time to provide feedback on your recent stay at our hotel. We're glad to hear that you found our location convenient. However, we're genuinely sorry to learn about the issue with the room having a damp smell. Maintaining a comfortable and pleasant environment for our guests is a top priority, and we regret that we fell short in this regard during your stay. We will investigate and address the damp smell issue promptly to ensure it doesn't affect future guests. Your feedback is essential ... read more