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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Good
Wonderful
Wonderful
Other then that it was a good stay. My daughter asked for extra blankets and the receptionist told her they had no blankets, 10min later the unit next to us received 3 blankets delivered to them. I went down to the receptionist and she then gave me ONE blanket. Other then that it was a good stay. clean
Business response:
Dear Sara, Thank you for your feedback about your stay with us. We're glad to hear that overall, it was a good stay and that you found the rooms to be clean. However, we apologize for the miscommunication and inconsistency regarding the request for extra blankets. It is unfortunate that there was a misunderstanding, and we apologize for any inconvenience caused. Our team will address this issue to ensure better communication and consistency in the future. We appreciate your understanding, and we hope that it didn't signific... read more
Lovely views Nice hotel The sink is not in the bathroom The breakfast was better than a continental as there was pancakes and omelettes. The pool area is very nice. There are several shaded areas with sofas etc. Lovely view from the pool area. There are a number of restaurants in walking distance
Business response:
Dear Angela, Thank you for your wonderful review! We're delighted to hear that you enjoyed the lovely views and found our hotel to be nice. We're glad that our breakfast exceeded your expectations with the addition of pancakes and omelettes, providing a satisfying start to your day. It's great to know that you found the pool area to be very nice, with shaded areas and comfortable seating options. The lovely view from the pool area must have added to the overall relaxation and enjoyment. We're also pleased to hear that there ... read more
Very Good The room has a distinct smell which disappeared within couple of hours. The location of the INN is great for the small town.
Business response:
Dear Hans, Thank you for your feedback regarding the location of our inn. We're glad to hear that you found it to be great for exploring the small town. However, we apologize for any inconvenience caused by a distinct smell in your room. We take cleanliness and comfort seriously, and we appreciate your patience as the smell dissipated within a couple of hours. Our team will look into this matter to ensure a more pleasant experience for future guests. We appreciate your understanding, and we hope to have the opportunity to p... read more
Very Good Carpets in the rooms. They seemed clean enough, but carpets are petri dishes at best Was convenient location and quiet.
Business response:
Dear Zarena, Thank you for sharing your feedback about our convenient and quiet location. We're glad you found it to be convenient for your needs. We understand your concern about carpets, and while we take great care to clean and maintain them regularly, we acknowledge that they can harbor allergens and bacteria over time. We strive to provide a clean and comfortable environment for our guests, including thorough carpet cleaning. We appreciate your input and will take it into consideration as we continuously work towards im... read more
Pleasant We booked a room overlooking the pool. Did not receive that room. They room wasn't ready until after 3. The chap cleaning rooms was doing so shirtless which is kind of icky. Location. Pool, view.
Business response:
Dear John, We apologize for the inconvenience you experienced during your stay. It's regrettable that the room you booked overlooking the pool was not available, and we understand how disappointing that must have been. Additionally, the delay in having your room ready until after 3 PM is not in line with our usual standards, and we apologize for any inconvenience caused. Regarding the cleanliness issue you mentioned, we sincerely apologize for the inappropriate behavior of the staff member cleaning rooms shirtless. This is n... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.