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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was in a good area. The pool area was amazing I didn’t like how easily you can hear the upstairs tenants. Was woken up a few times by banging and stomping. I like how it was modern! Everything was up to date.
Business response:
Dear Haylie, Thank you for your feedback regarding your recent stay. We're glad to hear that you enjoyed our hotel's location and found the pool area amazing. We're also pleased that you appreciated the modernity and up-to-date amenities of our property. However, we apologize for the noise disturbance caused by the activities of the upstairs tenants. We understand that this affected your sleep quality and apologize for any inconvenience caused. We will take your feedback into consideration as we continue to improve our soun... read more
Wonderful Breakfast. Small eating area. Staff was mad when restocking. Saying bad words Love the pool area. Remodeled
Business response:
Dear Emma, We're pleased to hear that you enjoyed our remodeled pool area. It's great to know that you had a positive experience in that regard. However, we apologize for any inconvenience caused during breakfast, including the small eating area and the behavior of our staff when restocking. This is not acceptable, and we apologize for any discomfort or dissatisfaction caused by their conduct. We will address this issue internally to ensure that all our staff members maintain a professional and respectful demeanor. We appre... read more
Very Good There was a room outside the hotel window, where there was a snack machine and an ice maker, both of which were very noisy, which was annoying especially at night as the noise woke us up when someone was using the machines. When asked to change the room, we heard that there are no more rooms available, the whole hotel is occupied. In any standard hotel, a room with such a "view" would be used as a warehouse, and we had to live in it. This is not what we expected when visiting Sedona and paying quite a bit for stayi... read more
Business response:
Dear Katarzyna, Thank you for your feedback regarding your recent stay. We're glad to hear that you appreciated our excellent location, good breakfast, and nice staff. However, we apologize for the inconvenience caused by the noise from the nearby snack machine and ice maker. We understand that this disrupted your sleep and we regret any discomfort caused. Regarding your request for a room change, we apologize if we were unable to accommodate it due to the hotel being fully occupied at the time. We understand your frustrati... read more
Good
Exceptional
Great time and great location. N/A Location and views
Business response:
Dear Edward, Thank you for your feedback! We're delighted to hear that you had a great time at our hotel and found the location to be excellent. We strive to provide a convenient and enjoyable experience for our guests. If you have any additional comments or specific aspects you would like to highlight, please let us know. We appreciate your review and hope to have the pleasure of welcoming you back in the future! Thank You, GreenTree Inn Sedona Management
Wonderful The staff is very friendly and helpful. The location is perfect. Decent breakfast. Great pool.
Business response:
Dear Feruka, Thank you for your positive feedback! We're thrilled to hear that our staff was friendly and helpful during your stay. We pride ourselves on providing excellent service to our guests. We're glad that you found the location to be perfect for your needs, and that you enjoyed the decent breakfast and great pool. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back in the future for another enjoyable stay! Thank You, GreenTree Inn Sedona Management
Highly recommend this hotel Pool was perfect
Business response:
Dear Elizabeth, Thank you for your high recommendation! We're delighted to hear that you had a great experience at our hotel. It's wonderful to know that you found the pool to be perfect, and we're glad that it added to your overall enjoyment. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another fantastic stay! Thank You, GreenTree Inn Sedona Management
Nice place
Business response:
Dear Guest, Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sedona. Thank You, GreenTree Inn Sedona Management
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.