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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
I appreciate moving rooms due to air conditioning not cooling properly The breakfast was not what we expected eggs cool in middle and was put out late. 1st room was damaged and air didn't work The front desk lady that checked us in was amazing
Business response:
Dear Katrina, Thank you for sharing your feedback with us. We're glad to hear that our front desk staff provided excellent service and promptly addressed the issue with the air conditioning by moving your room. However, we apologize for the inconvenience you experienced with the breakfast not meeting your expectations and being put out late. We understand the importance of a satisfying dining experience for our guests, and we will take your comments into account to improve our breakfast service. We also apologize for the in... read more
Clean, comfortable and affordable stay in the middle of Sedona Great location and reasonably priced.
Business response:
Dear Bethany, Thank you for your positive review! We're delighted to hear that you had a clean, comfortable, and affordable stay with us in the heart of Sedona. Our prime location and reasonable pricing are designed to provide our guests with a convenient and enjoyable experience. If your travels bring you back to Sedona, we'd be thrilled to welcome you again for another great stay. Thank you for choosing us, and we appreciate your kind words about your time with us! Thank You, GreenTree Inn Sedona Management
Exceptional
Exceptional
Good
Exceptional
Pleasant The staff was rude and had attitudes with us I like the pool area and the cabanas
Business response:
Dear Sanchez, We appreciate your positive feedback about our pool area and cabanas. It's great to hear that you enjoyed those amenities. However, we apologize for any negative interactions you had with our staff. Providing excellent customer service is important to us, and we're sorry to hear that you experienced rudeness and attitudes from our staff members. We take this matter seriously and will address it with our team to ensure that all guests receive the friendly and professional service they deserve. Thank you for bri... read more
The Hotel is overall good just needs more love and attention to detail for guest. Bathroom, Check-In, Wi-Fi/Cable, Ice Machine Location, Pool, Breakfast, Patio
Business response:
Dear Jonathan, Thank you for your feedback. We're glad to hear that you found the overall experience at our hotel to be good, and we appreciate your positive comments about the location, pool, breakfast, and patio. We understand your suggestion for more love and attention to detail for guests, and we will take it into consideration to further improve our services. We also appreciate your feedback regarding the bathroom, check-in process, Wi-Fi/Cable, and ice machine. Your input is valuable to us, and we will review these ar... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.