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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would not stay here again. Very noisy room heater. Totally inadequate breakfast room. There were people standing shoulder to shoulder waiting for a place to sit down. The breakfast room had a large glass exposure to the east, so the morning sun was blinding. Nice modern room with a comfortable bed.
Business response:
Dear Robert, We are thankful to you that you took the time to leave a review of your stay with us. We are very sorry for the issues you experience with the heater in your room. We will make sure it gets fixed right away.I am so sorry to hear that you did not enjoy our breakfast. I will certainly pass on your feedback and make improvements to our breakfast menu and services. I hope you choose us again when you return to Sedona; we would be glad to host you! Thank You, GreenTree Inn Sedona Management
Good
Centrally Located The staff were generally not very pleasant. The nicest staff member was the lady in the checkout screen. The omlettes were frozen, and the breakfast attendant didn't think to let any of us know. She appeared bothered. My table and another took bites from frozen eggs. The building where the suites are located, is down the block a bit, in a separate building. Those rooms are spacious and have a mountain view. Food and gas station within walking distance. Centrally located near many trailheads.
Business response:
Dear Burce, We appreciate the time you took to leave a review of your experience staying with us. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.We will consider your suggestions about breakfast and plan it for our guests' convenience.I'm really sorry to hear that you've had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service; however, we are sorry we missed the mark this time. I'll ensure you... read more
Wonderful
it was just OK that weird check-in “woman in a box”. she was too loud an strange. supposed to be free parking but they charge $10 service fee to cover parking (in part). the breakfast was poor.
Business response:
Dear Matt, We appreciate the time you took to leave a review of your experience staying with us. We are very sorry for your poor experience during check-in.I do apologize for not meeting your breakfast expectations. We are working hard to improve our breakfast menu options. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score. Thank You, GreenTree Inn Sedona Management
Great location. Great price. Bathroom is small, but was really clean and served our needs. Loved that the toilet and shower were separate from counter, sink, and mirror in room. Hotel was on short drive to everything we wanted to see and do. Loved that it was a great price. Breakfast was quite decent. As a celiac I had several options. Super happy with our one night with GreenTree. Loved that it had a balcony on either side for views.
Business response:
Dear Sherrie, We are so glad to see that you enjoyed your Sedona getaway. We are so glad you were delighted by the value that GreenTree Inn Sedona provides. We believe in offering genuine hospitality to all of our guests at affordable rates.Our housekeeping staff works very hard to provide the cleanest rooms in town. I hope you choose us again on your next vacation to Sedona. Thank You, GreenTree Inn Sedona Management
Good Very noisy thought ceiling was going to come down Good location
Business response:
Dear Harry, We appreciate the time you took to leave such a wonderful review of your experience staying with us. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.I apologize for the noise disturbance. I will undoubtedly share your feedback and make the necessary changes to prevent noise from entering the room. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Sedona. Thank You, GreenTree... read more
Exceptional big and cute rooms!
Business response:
Dear Ashley, We are always pleased to receive feedback from our guests in relation to their stays with us at GreenTree Inn Sedona, and we are delighted with your perfect score rating and comments - thank you very much. We are happy to learn that you had an excellent time staying with us in Sedona, and you found our accommodations clean, comfortable, and spacious. Thank you once more for your excellent feedback. Thank You, GreenTree Inn Sedona Management
it was a convenient location and nice room. people over our heads on the last night were very loud and noisy. loved being able to check in with the automated service in the lobby and that the eating area was open 24 hours and we were able to get free drinks .
Business response:
Dear Varlerie, Thank you for the positive review of your stay at GreenTree Inn Sedona. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.It’s fantastic to learn that you had an easy check-in process.We are happy to learn that you had an excellent time staying with us in Sedona, and you found our accommodations clean, comfortable, and spacious.I wish you had shared your noise concerns with our staff; they would have attempted to resolve the problem so that you coul... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.